AI Operations Engineer jobs in United States
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Workshop · 2 days ago

AI Operations Engineer

Workshop is a fast growing, venture-backed startup based in Omaha, Nebraska and we’re on a mission to create more happy Mondays for employees everywhere. They are seeking an AI Operations Engineer to design, build, and maintain internal AI tooling, improve efficiency across teams, and champion AI adoption throughout the company.

EmailSoftwareUnified Communications

Responsibilities

Build, maintain, and optimize internal AI tools, automations, and workflows to improve efficiency across teams
Evaluate and implement new AI technologies that can streamline processes, enhance team productivity, or unlock new/improved insights
Develop integrations between existing systems and AI platforms
Manage maintenance and updates of AI tools, ensuring they stay reliable, relevant, and secure
Build reporting to monitor tool usage, performance, and impact
Create and own processes to ensure AI systems, prompts, and workflows stay accurate and up to date
Establish best practices for documentation, versioning, and deployment of internal AI tools
Proactively identify areas where automation can replace manual work and implement improvements
Maintain a clear inventory of tools, use cases, and dependencies to ensure continuity and scale
Ensure security & compliance of current and new AI tooling
Champion internal AI adoption by keeping teams informed, trained, and excited about new capabilities
Build resources (guides, docs, office hours, internal updates) to make AI tooling easy to use and accessible
Work cross-functionally with all departments to identify use cases, determine requirements, and iterate
Measure usage and impact of AI initiatives, communicating results to stakeholders at Workshop

Qualification

AI ToolingAPI IntegrationAutomation ToolsLarge Language ModelsAnalytical SkillsProcess ManagementCommunication SkillsProblem-SolvingDocumentation

Required

Have 2-4+ years of experience in operations, automation, internal tooling, or a related technical role
Be comfortable building or integrating with APIs, automation tools, or building custom software
Be highly organized, process-oriented, and capable of managing multiple initiatives simultaneously
Have experience working with large language models and building custom AI agents
Have strong analytical and problem-solving skills, with attention to detail and system reliability
Communicate clearly and confidently across technical and non-technical audiences
Thrive in a fast-paced, evolving environment and be eager to experiment with emerging tools

Preferred

Have supported or built processes for knowledge management or internal documentation
Have experience working and partnering with senior management and leadership
High level of business acumen and understanding of SaaS business models
Are passionate about making AI useful and accessible to everyone, not just technical teams

Company

Workshop

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Workshop is an internal communications platform that offers employee communication and internal marketing services.

Funding

Current Stage
Growth Stage
Total Funding
$27.7M
Key Investors
McCarthy Capital
2025-03-18Series Unknown· $7M
2023-11-16Series A· $12M
2022-07-25Seed· $5.2M

Leadership Team

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Rick Knudtson
Co-founder & CEO
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Derek Homann
Co-founder and COO
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Company data provided by crunchbase