EnTech · 8 hours ago
Project Engineer
Fort Lauderdale, FL
Full-time
Onsite
Mid Level
3+ years expEntech is a growing Managed IT Support Services company with over 27 years of experience. The Project Engineer role is a strategic technical position responsible for engineering and implementing complex projects within defined scopes and budgets, while collaborating with various teams to ensure successful project execution.
Civil Engineering
No H1B
Responsibilities
Implement complex and non-complex solutions that fall outside the coverage of a client Managed Service Agreement
Work with Entech’s Partner Success Managers to engineer projects, identify new products and solutions, and research solutions for existing clients and prospects
Work with Entech’s outside sales reps to perform IT Assessments, new client consultations and technology audits
Perform new client integration procedures according to project work plans
Design, implementation, and support services for Microsoft related technologies: Windows Server, Microsoft Azure, Microsoft 365, etc
Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Implement disaster recovery and business continuity solutions
Updating and maintaining thorough documentation throughout all project lifecycles and updating Entech’s technical staff via IT Change Notices
Act as an escalation point within the service department for complex issues that require review
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages
Document internal processes and procedures related to duties and responsibilities
Work through project tickets and phases in ConnectWise as assigned by a Project Manager
Preparing and carrying out any necessary training for the service team to support new solutions and applications implemented during a project
Responsible for helping to maintain the confidentiality, integrity, and availability of data belonging to Entech and Entech’s clients by following security policy and industry best practices
Adheres to Entech's HIPAA and information security policies
All other duties as assigned
Qualification
Required
High School Diploma or GED
Three years of related experience or relevant coursework
Two to three years working in a Technical Support/Service Desk environment
Proficiency in and ability to implement and troubleshoot: Windows Server and Desktop Operating Systems and Services, Microsoft Cloud Systems, Microsoft 365, Unified Threat Management Appliances, Managed Network Switching, Voice over IP Telephony, Workstation and Server Hardware, Line of Business Applications, Managed Security and Mobility Products and Security Architecture and Technologies, Business Continuity and Disaster Recovery Systems
Comprehensive knowledge of information systems technology subjects and extensive knowledge of hardware and software with the ability to keep abreast of new technologies
Ability to read and interpret documents, write routine reports and correspondence, and speak effectively in English
Ability to perform basic math computations
Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form
Ability to maintain composure and handle stressful situations
Must be detail oriented, organized, multi-task oriented and possess excellent communication skills
Professional IT Certifications, such as: CompTIA Security+, Microsoft MS-100, MS500, or AZ-104, Fortinet, Cisco, or SonicWall certifications
This position requires the passing of a level 2 background check as well as a pre-employment drug screening
A valid driver's license is required for this position
Preferred
Two years college or equivalent work experience preferred
Past Managed Service Provider experience
Benefits
Free Employee Medical Insurance
Additional Employer Paid Medical Options
Fully Vested 401(k) Match
Flexible Time Off (an unlimited amount of paid time off days)
Free $10,000 Life Insurance Policy
Six Paid Holidays – PLUS Black Friday!
Flexible Schedule Options
Fun Employee Events – Yearly Culture Building Events
Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance.
Company
EnTech
EnTech Engineering, PC is a multidisciplinary, WBE-certified engineering and construction management firm devoted to delivering best-in-class design and construction support services for infrastructure and facility projects that strengthen communities nation-wide.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Aderemi (Remi) Oyedijo
SENIOR INSPECTOR
IKRAMUL HOQUE
Senior Bridge / Highway Construction Inspector (NYCDOT)
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