LMK Recruiting Solutions ยท 3 days ago
Front Desk Coordinator
LMK Recruiting Solutions is hiring a Front Desk Concierge to serve as the first point of contact for a dedicated plastics patient base in Bluffton, SC. The role involves managing patient interactions, scheduling, and ensuring a professional environment in a premium plastic surgery and aesthetics setting.
Responsibilities
Welcome and assist patients with a warm, professional, concierge-level experience
Manage a dedicated plastics phone line and high-volume inbound calls
Schedule consultations, follow-ups, and in-office procedures
Communicate clearly about appointments, expectations, and next steps
Prepare and review treatment quotes and estimates
Collect and process payments, including over the phone
Coordinate patient flow between providers and clinical staff
Maintain accurate records in the EMR and scheduling systems
Ensure all interactions comply with HIPAA privacy standards
Maintain a calm, polished, and organized front desk environment
Qualification
Required
Professional, polished presence and strong communication skills
Background in customer service, concierge, hospitality, medical front desk, or aesthetics
Comfort handling pricing conversations and payment processing
Strong organizational skills and attention to detail
Confidence managing high-volume calls and sensitive information
Preferred
Experience with EMR or scheduling systems
Experience in plastic surgery, dermatology, or aesthetic clinics
Benefits
Health insurance and benefits package
Supportive team environment
Growth opportunities within a specialized medical practice
Company
LMK Recruiting Solutions
LMK Recruiting Solutions helps growing companies in healthcare, supply chain, manufacturing, legal services, and construction build high-impact teams through a predictable subscription recruiting model.
Funding
Current Stage
Early StageCompany data provided by crunchbase