NAFECO ยท 9 hours ago
Sales Support Specialist
Orlando, FL
Full-time
Onsite
New Grad, Entry Level
$18.50/hr - $18.50/hrNAFECO is seeking a Sales Support Specialist to join their team. The role involves supporting the sales team by providing excellent customer service, managing sales data, and assisting with various sales-related tasks.
ApparelFashionRetailWeb Design
Responsibilities
Provide exceptional customer service to clients and prospective customers
Assist the sales team with administrative tasks, such as preparing quotes and proposals
Manage and update customer information in Salesforce
Conduct outbound calls to warm leads and follow up on sales inquiries
Collaborate with the sales team to develop effective sales strategies
Maintain accurate records of sales activities and customer interactions
Assist with order processing and tracking
Coordinate with other departments to ensure timely delivery of products or services
Stay up-to-date with industry trends and product knowledge to effectively communicate with customers
Perform other basic duties as assigned by the department Manager
Qualification
Required
Strong communication skills, both verbal and written
Ability to effectively communicate technical information to non-technical customers
Excellent organizational skills and attention to detail
Proactive problem-solving abilities
Ability to work independently as well as part of a team
Comfortable making outbound calls and engaging in warm calling activities
Preferred
Previous experience in customer service or sales support roles preferred
Familiarity with Salesforce or other CRM software is a plus
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Company
NAFECO
NAFECO is a retail company providing fire, law enforcement, safety apparel, and equipment.
Founded in 1968
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase