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Barnes & Noble Education, Inc. · 1 day ago

Systems Administrator

Columbia, MO

Full-time

Hybrid

New Grad, Entry Level

Barnes & Noble Education, Inc. is seeking a Systems Administrator to join their team. In this role, you will manage order processing, customer service operations, and subscription maintenance to ensure accurate billing and high-quality customer experience.

EducationEnterprise SoftwareOnline Portals

Responsibilities

Coordinate with business partners regarding hardware maintenance and software quotes, including monthly end-user reporting for new equipment

Prepare and track purchase orders and billing

Process equipment and software orders for BNC and MBS stores, ensuring accuracy in configurations and pricing

Maintain precise documentation for proposals, handoffs, purchase orders, and installations

Serve as the primary liaison with vendors

Manage Worldpay/Paymetric contracts, including account onboarding and cancellations

Oversee customer maintenance renewal accounts and initiate collection efforts for delinquent accounts

Review reports to monitor payment status and resolve purchase order discrepancies

Assist customers with invoices, credit, and statement inquiries

Distribute invoices and ensure billing accuracy across BNC and MBS stores

Support account deactivation processes and related administrative tasks

Perform additional duties as assigned by management

Qualification

Microsoft WordMicrosoft ExcelBasic accounting knowledgeAnalytical skillsAttention to detailOrganizational skillsProblem-solving skillsCommunication skills