UCLA · 17 hours ago
Departmental Technical Analyst
Los Angeles, CA
Full-time
Onsite
Mid Level
$30/hr - $49/hrUCLA is a renowned educational institution, and they are seeking a Departmental Technical Analyst for the Economics Department. The role involves user support for faculty, staff, and students, including management of the instructional computing lab, hardware and software installation, troubleshooting, and network maintenance.
EducationHigher EducationUniversities
Responsibilities
Responsible for user support for Faculty, Staff and Students for the Economics Department
Management of the instructional computing lab
Hardware and software installation, troubleshooting, repair and maintenance
Faculty and Staff consultation and training
Network troubleshooting and maintenance of the department's web server and for all other instructional computing support
Qualification
Required
Experience supporting Windows 11, MacOS, and Linux systems, including setup, troubleshooting, and updates
Knowledge of network configuration and troubleshooting for wired, wireless, and VPN environments
Experience supporting Microsoft 365, Google Workspace, and other enterprise tools
Knowledge of and experience in installing, maintaining, upgrading, and repairing computer hardware and peripherals for a large user base
Experience with web design and content management systems (e.g., WordPress) and awareness of campus-wide computing services
Knowledge of current hardware, software, and endpoint management technologies (e.g., Intune, Jamf)
Strong troubleshooting and analytical skills for resolving complex technical problems
Proven ability to work independently, set priorities, and follow through on multiple projects with minimal supervision
Excellent customer service and communication skills, including the ability to train and support non-technical users
Demonstrated ability to build cooperative relationships, communicate clearly in writing, and supervise student computing assistants
Bachelor's Degree in related area and / or equivalent experience /training
Preferred
Experience developing workflow automations using tools such as Qualtrics or Microsoft Power Automate
Familiarity with AI and large language model (LLM) platforms (e.g., OpenAI GPT, Microsoft Copilot) and their applications in IT support
Benefits
UC Benefit package
Company
UCLA
UCLA offers a combination that’s rare, especially among public research universities.
Founded in 1919
5001-10000 employees
H1B Sponsorship
UCLA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (266)
2024 (223)
2023 (226)
2022 (182)
2021 (164)
2020 (172)
Funding
Current Stage
Late StageTotal Funding
$157.89MKey Investors
California Institute for Regenerative MedicineUS Department of EnergyDepartment of Cannabis Control
2025-01-30Grant· $29.14M
2023-08-14Grant
2023-04-25Grant· $2M
Leadership Team
James Puffer
Professor Emeritus
Jenny Lester
Clinical Trials Director
Recent News
2026-01-16
2026-01-05
Company data provided by crunchbase