Sequoia · 1 week ago
Platform Success Manager
Tempe, AZ
Full-time
Hybrid
Mid Level
3+ years expSequoia is a strategic partner for investor-backed companies, helping them achieve their business goals through smarter people spend. The Platform Success Manager will guide clients on Sequoia-related topics, drive adoption of the Compensation Operating System, and ensure client success through consulting and project management.
Employee BenefitsHuman ResourcesMedical
Hiring Manager
James J.
Responsibilities
Serve as the primary day-to-day guide for clients on all Sequoia-related topics, including benefits, systems, and HRIS
Educate clients on Sequoia’s programs and tools to help them maximize their offerings
Drive adoption of Sequoia’s Compensation Operating System (Comp OS) through seamless platform configuration and ongoing support
Provide consulting, training, and project management to ensure client success and engagement
Proactively identify and resolve issues to deliver an exceptional client experience
Act as a trusted advisor in a client-facing role, fostering strong relationships and satisfaction
Collaborate within a fast-paced, action-oriented, and results-driven team committed to industry leadership
Qualification
Required
Bachelor's Degree and 3+ years of experience in SaaS, client service or benefits/comp platforms
Proven project management skills, driving adoption, and implementation
Background in startup or fast-paced environments, adaptable to scaling teams
Strong technical aptitude with experience in HR Tech/SaaS platforms
Ability to communicate and work across client organizations (HR, CEO, CFO)
Solutions-oriented team player who takes initiative and is accountable for results
Detail and process-oriented
Excellent communication, organization and interpersonal skills
Ability to understand client needs and deliver results under tight deadlines
Preferred
Experience in compensation modeling, merit planning, and pay transparency
Benefits
Competitive compensation including base salary
Performance-based bonus programs
Comprehensive benefits package
Company
Sequoia
Sequoia is a consulting company that provides payroll, risk management, and benefits solutions for employers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Robby Peters
VP of Business Development
S
Stephen Kim
Chief Legal & Administrative Officer
Recent News
2026-01-25
2026-01-22
International Accounting Bulletin
2026-01-22
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