Madwire® · 1 day ago
Onboarding Consultant
Fort Collins, CO
Full-time
Hybrid
New Grad, Entry Level
$36K/yr - $36K/yrMadwire® is a world-class digital marketing company focused on helping small and medium-sized businesses grow through its powerful platform. The Onboarding Consultant is responsible for facilitating the onboarding experience for clients, ensuring they are comfortable with the Marketing 360® platform and managing multiple projects simultaneously.
Ad RetargetingAdvertisingCRMDigital MarketingEnterprise SoftwareSaaSSoftware
Responsibilities
You'll provide a delightful onboarding experience to our clients
You'll successfully manage the timely launch of our clients' websites, when necessary
You'll specialize in building Websites 360® sites, as well as sites on several e-commerce platforms
You'll manage the initial brand guideline development process for our clients
You'll collaborate with account managers, graphic designers, web developers, and clients daily through in-person, email, and phone communications
You will be responsible for staying organized and setting and maintaining expectations of small to medium business owners
You will be responsible for managing around 20-30 active projects at a time
Qualification
Required
You enjoy conversing with clients over the phone and through email to establish a first impression that lasts a lifetime
You are exceptionally organized
You have a keen eye for design, but don't necessarily have the skillset to create the assets yourself
You are a fast learner with the ability to pick up on new technologies quickly and efficiently
You can apply what you learn immediately for the betterment of the clients
You have some sales ability
You have a friendly sense of competition, which helps you work well under pressure
You thrive in a busy, high-paced environment
You like to work with people: clients and teammates make for a fun and collaborative environment
You are able to tactfully handle confrontation
You are ambitious
You are able to take and learn from constructive criticism, and apply that feedback to your work
You are able to clearly and concisely express opinions and directions
Benefits
Healthcare coverage is available through UMR.
Ancillary coverage options provided by Guardian for dental, vision, life, critical illness, long term disability, and hospital indemnity.
Madwire also provides employer paid life and short term disability through Guardian.
401(k) plan through Nationwide.
Madwire will match 50% of employee contributions up to 6% effective after one year of employment.
Madwire's PTO policy offers unlimited vacation along with 5 sick days, and 10 paid holidays per year.
Company
Madwire®
Madwire® is a technology company that provides business management and marketing software and services for SMBs and franchises.
Founded in 2009
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$28.5MKey Investors
Granite Creek PartnersCIBC Innovation Banking
2024-07-16Private Equity
2019-11-13Debt Financing· $16M
2015-04-23Series B· $2M
Leadership Team
Jb Kellogg
Co-Founder & CEO
Joe Kellogg
CEO
Recent News
2025-01-24
2022-04-01
Company data provided by crunchbase