Luminate · 8 hours ago
Financial Service Representative II: Belle Chasse
Luminate is a financial institution seeking a Financial Service Representative II who will provide exceptional service to members while handling financial transactions. The role includes digital banking support, account services, and enhancing the member experience through various financial solutions.
CommunitiesCreditFinancial ServicesNon Profit
Responsibilities
Assist members with financial transactions, including deposits, withdrawals, transfers, and loan payments
Provide accurate and efficient processing of transactions while ensuring compliance with policies and procedures
Deliver excellent customer service by addressing member inquiries, resolving concerns, and offering financial solutions
Promote credit union products and services by identifying member needs and cross-selling appropriate solutions
Assist with opening new accounts, including savings, checking, and certificates, as well as loan applications
Process instant issue debit card requests and support digital banking inquiries
Maintain a secure, organized, and professional workspace
Adhere to all security, compliance, and confidentiality policies to protect member information
Support lobby management by assisting members and directing them to the appropriate department or representative
Other duties as assigned by the supervisor
Qualification
Required
High school diploma or equivalent
Strong customer service skills
Excellent communication skills
Passion for helping others
Preferred
Previous experience in a financial institution
Benefits
Health, dental, and vision insurance
Retirement savings plan
Paid time off and holidays
Ongoing training and professional development opportunities
Company
Luminate
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