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Zillion Technologies, Inc. · 14 hours ago

Education Assistance Assistant (Human Resource) - Hybrid Role - LOCALS ONLY

Pensacola, FL

Contract

Hybrid

Entry, Mid Level

$30/hr - $35/hr

2+ years exp

Zillion Technologies, Inc. is seeking a detail-oriented and service-driven Program Assistant to support their Education Assistance Program. This role involves managing team member cases, processing reimbursements, and coordinating registrations to facilitate educational benefits for employees.

ConsultingInternetRecruitingSoftwareStaffing Agency

No H1B

U.S. Citizen Only

Hiring Manager

Saakshi Sahni, PHR

Responsibilities

Serve as a point of contact for team members participating in the education assistance program

Track and manage individual cases from submission through completion

Provide timely responses to inquiries and support requests

Review and verify documentation for tuition and fee reimbursements

Ensure compliance with program policies and eligibility criteria

Coordinate with finance and payroll teams to process payments accurately and on time

Assist team members with course registration processes when applicable

Maintain records of approved institutions, programs, and courses

Monitor deadlines and ensure timely submission of required documentation

Collaborate with payroll to ensure accurate tax treatment of reimbursements

Maintain confidentiality and compliance with data privacy and employment regulations

Support audits and reporting requirements related to the program

Identify opportunities to streamline processes and enhance the employee experience

Assist in updating program materials, FAQs, and internal communications

Support data collection and reporting for program evaluation and improvement

Qualification

Program administrationHR operationsEmployee benefitsMicrosoft Office SuiteServiceNowManage prioritiesCorporate HR experienceDevelopment experienceOrganizational skillsCommunication skillsInterpersonal skillsAttention to detailCustomer-focused mindset