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Juno Search Partners · 2 days ago

Sr. Customer Account Manager

Manheim, PA

Full-time

Hybrid

Senior Level

5+ years exp

Juno Search Partners is seeking a Senior Customer Account Manager to oversee all sales activities and interactions within the assigned customer portfolio. This role will develop and execute sales strategies to grow sales with current and prospective customers, requiring close interactions with customers and the sales team.

ConsultingMarketing

Comp. & Benefits

Hiring Manager

Erin Daly

Responsibilities

Understand and sell science-based, value-added, functional products to poultry and egg production companies, commercial livestock producers, feed mills, blenders, nutritionists, and key influencers

In collaboration with the Head of Sales & Marketing, establish a customer sales plan for assigned and prospective customers with specific goals and actions that will define success in the role

Regularly follow-up with current customer base and key prospects to help facilitate long-term relationships as defined in the customer sales plan

Generate leads and follow up with new prospects

Respond to customer requests and feedback in a timely manner

Be the voice of the customer and champion for customers’ needs within our company

Sell products across species: Poultry, Swine and Ruminant

Participate in regular meetings with management to contribute input on best tactics for growth in the market

Provide timely entry of all customer interactions into CRM

Role is a hybrid role (2 days onsite, 3 days remote/sales visits)

15-25% overnight travel is expected in this position

Ideal allocation of time for this position:

25% Increasing sales of existing customers

25% Prospecting for new customers

20% Servicing existing customers with existing business

20% Planning and reporting

10% Trade shows and regional meetings

Qualification

Agri-Business experienceInterpersonal skillsCommunication skillsMicrosoft Office proficiency

Required

Strong interpersonal and communication skills (written and verbal)

Bachelor's degree in relevant area of study required

Minimum 5 years' experience in Agri-Business or equivalent required

Must have (or be able to learn) the general business practices of live poultry, swine, and ruminant animal production and be familiar with relevant industry issues, products and technologies

Must be proficient and comfortable using computers, email and letter composition, and computer software including Microsoft Word, Teams, and Excel

Must possess and maintain a valid driver's license

Ability to travel as needed