HexArmor · 2 hours ago
Warehouse System Administrator I
Grand Rapids, Michigan, United States
Full-time
Onsite
New Grad, Entry Level
0+ years expHexArmor® is a leader in developing advanced PPE solutions. The Warehouse Systems Administrator I supports the health and usability of warehouse systems and partners with various teams to ensure data accuracy and improve operational efficiency.
Consumer Goods
Responsibilities
Administer users, roles, and permissions in WMS, monitor system health, escalate issues appropriately
Serve as first point of contact for warehouse staff, resolve tickets, document fixes, engage vendors/IT when needed
Provide concise, role-based system guidance to frontline teams
Translate process-improvement requests from the Operations Systems & Process Improvement Manager into clear system tasks/config changes
Identify bottlenecks with Operations and recommend system-driven improvements, participate in testing enhancements/integrations
Validate data accuracy (inventory, transactions, workflows), support basic reporting/exports for Operations/Supply Chain
Support WES planning and deployment in partnership with Operations, IT, and vendors
Own day-to-day WES administration including configuration, users and permissions, monitoring, and change control
Qualification
Required
0–2 years in warehouse operations, IT support, or system administration with exposure to enterprise or SaaS systems
Working knowledge of warehouse workflows (receiving, putaway, picking, packing, shipping) and core applications (ERP, WMS, WES)
Able to administer users and permissions, write clear documentation, and handle tickets end to end with sound escalation judgment
Strong plain-language communication with frontline teams and the ability to work across Operations, IT, and vendors with a customer-service mindset
Organized, dependable, and detail oriented with a growth mindset and willingness to deepen system administration skills and process understanding
Comfortable with RF scanners, label printers, and integrated scales used on the floor
Able to work in a ticketing and documentation stack for request intake and knowledge capture
Basic data skills in Excel or simple SQL selects for lookups, exports, and reconciliation
Preferred
Hands-on experience with a WMS in production as an admin or super-user
Familiar with labeling tools and formats such as BarTender and basic ZPL concepts
Understanding of inventory control practices such as cycle counts, lot or serial control, and bin locations
Exposure to carrier and manifest systems such as UPS WorldShip, FedEx Ship Manager, or equivalent
Comfortable participating in UAT and following change control before promoting configuration to production
Willingness to pursue a vendor WMS certification such as Warehouse Edge within the first year
Proficiency with SQL for querying operational data
Exposure to C# for small utilities or light integration tasks
Experience using Jira for issue tracking and workflow management
Experience using Confluence for documentation and SOPs
Benefits
Medical, dental, vision, and 401k benefits
Paid Time Off
Company
HexArmor
HexArmor is a consumer goods company providing cut, puncture, and impact safety products.
201-500 employees
H1B Sponsorship
HexArmor has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2005-01-21Acquired
Leadership Team
Steve Van Ermen
Founder, President & CEO
Recent News
2023-12-23
2023-12-23
Company data provided by crunchbase