Xylem Tree Experts · 1 week ago
Benefits Specialist - Norfolk, VA
Norfolk, VA
Full-time
Onsite
Entry, Mid Level
1+ years expXylem Tree Experts is seeking a Benefits Specialist to manage and administer employee benefits programs. The role involves assisting employees with their benefit inquiries, ensuring compliance with laws, and collaborating with vendors to optimize service delivery.
CleanTechEnvironmental ConsultingHealth CareProfessional Services
Responsibilities
Assist with administering employee benefits programs, including health insurance, retirement plans, and wellness initiatives
Handle employee inquiries via email and telephone regarding benefits, providing timely and accurate information
Process benefits enrollments, changes, and terminations promptly
Complete National Medical Support Notices, enrolling those who qualify in the appropriate benefits
Assist with the open enrollment process, including communication, education, and system updates
Help manage and resolve issues related to incomplete or missing benefit enrollments, including processing Evidence of Insurability (EOI) and life events
Ensure compliance with all applicable laws and regulations, such as the Affordable Care Act (ACA), ERISA, HIPAA, and COBRA
Prepare and submit required regulatory reports and filings
Maintain accurate records of employee benefits data and ensure confidentiality
Conduct regular audits of benefits programs to ensure compliance and accuracy
Assist with development and delivery of benefits-related communication materials, including employee handbooks, newsletters, and email updates
Conduct benefits orientation sessions for new hires and ongoing education for existing employees
Provide one-on-one support to employees needing assistance with benefits-related issues
Collaborate with benefits vendors and brokers to manage relationships and ensure optimal service delivery
Keep leadership informed of key developments, potential challenges, and important updates
Monitor vendor performance and communicate any issues or concerns
Assist in the development and implementation of benefits strategy to attract and retain talent
Assist with market research and benchmarking to ensure competitive and cost-effective benefits offerings
Analyze benefits utilization and trends to make data-driven recommendations for program enhancements
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or a related field
At least 1-3 years of experience in benefits administration or a related HR role
Strong knowledge of employee benefits programs and relevant laws and regulations
Excellent communication and interpersonal skills
Detail-oriented with strong organizational and problem-solving skills
Ability to handle sensitive information with confidentiality and professionalism
Proficiency in HRIS (Human Resources Information Systems) and benefits administration software
Ability to travel up to 25% of work time
Must meet I-9 requirements
Position requires employee to be able to pass a background check and drug screen as required for this job
Preferred
Professional certification such as CEBS (Certified Employee Benefit Specialist) is a plus
Benefits
Health insurance benefits for medical, vision, and dental
Option for enrollment in a 401K
Company
Xylem Tree Experts
Xylem Tree Experts offers line clearance tree trimming, vegetation management, and residential and commercial tree care services.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-09-20Acquired
Leadership Team
Randolph Hoover
Chief Executive Officer
Jack Guffey
Chief Operating Officer
Recent News
PR Newswire
2025-10-10
Santee Cooper
2023-12-24
The Business Journals
2023-12-24
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