Crowe · 11 hours ago
ServiceNow Cloud Solutions Managing Director
Atlanta GA USA
Full-time
Onsite
Senior Level, Lead/Staff
$174K/yr - $390K/yr
10+ years expCrowe is one of the largest public accounting, consulting and technology firms in the United States. The ServiceNow Cloud Solutions Managing Director is responsible for defining and driving Crowe’s ServiceNow strategy, ensuring excellence in delivery, and leading teams that transform client operations through the ServiceNow platform.
AccountingAdviceConsultingFinanceFinancial ServicesInformation TechnologyProfessional ServicesTax Consulting
No H1B
Responsibilities
Lead Crowe’s ServiceNow strategy by developing and executing a vision that aligns with client objectives and enterprise goals
Drive successful project delivery across multiple ServiceNow engagements, ensuring quality, timeliness, and measurable business outcomes
Serve as a trusted advisor to senior client executives, translating business needs into innovative ServiceNow solutions that deliver tangible value
Oversee solution design and implementation, including complex integrations, configurations, and custom applications across ServiceNow modules
Establish governance and delivery excellence, maintaining high standards for performance, data integrity, security, and compliance
Mentor and develop high-performing teams, fostering a culture of collaboration, innovation, and continuous improvement
Monitor program performance, proactively managing risks, resources, and budgets to ensure client and organizational success
Stay ahead of platform advancements, leveraging new ServiceNow capabilities and industry trends to enhance service offerings and ROI
Qualification
Required
Bachelor's degree in Computer Science, MIS, IT, or a related field (Master's preferred)
10+ years of progressive experience in ServiceNow implementation, customization, and integration, including 5+ years in a leadership or program management role
Proven track record managing multimillion-dollar ServiceNow programs and cross-functional delivery teams in an Agile environment
Demonstrated ability to build and maintain executive client relationships and deliver measurable business outcomes
Certifications in ServiceNow System Administrator and Implementation Specialist are required
Deep expertise in ServiceNow modules including ITSM, ITOM, ITBM, HRSD, and CSM
Advanced proficiency in JavaScript, Glide API, HTML, CSS, AngularJS, and modern UI frameworks
Strong knowledge of REST/SOAP APIs, IntegrationHub, MuleSoft, Dell Boomi, or Informatica
Solid understanding of relational databases (SQL) and data governance principles
Experience with version control systems (Git) and CI/CD pipelines (Jenkins, Azure DevOps, GitLab)
Preferred
Certifications in ServiceNow Technical Architect or Master Architect and PMP, ITIL or Agile/Scrum certifications
Company
Crowe
Crowe LLP is a public accounting, consulting, and technology firm.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-08-29Acquired
Leadership Team
James L. Powers
CEO
Joy Mikolajczak Duce
Managing Principal/Partner - Human Capital Consulting
Recent News
2026-01-16
Canada NewsWire
2026-01-02
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