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True Religion · 19 hours ago

Sales Operations Associate

El Segundo, CA

Full-time

Hybrid

Mid Level

$30/hr - $35/hr

3+ years exp

True Religion is an urban casual lifestyle brand focused on high-quality denim and activewear. The Sales Operations Associate – International role is critical for managing the end-to-end order processing, ensuring compliance, and driving communication to achieve revenue targets across global markets.

ApparelConsumer GoodsE-CommerceFashion

Hiring Manager

Alfredo Garcia

Responsibilities

Manage the end-to-end international order lifecycle from order entry through final shipment, ensuring accuracy, compliance, and adherence to deadlines

Maintain a high level of data integrity across systems to support forecasting, revenue targets, and reporting accuracy

Drive daily communication with international customers to address inventory needs, order status, and account maintenance

Partner closely with Sales to identify financial risks within the order base, including RTVs, cancellations, swaps, and defects, and support action plans to meet dilution targets

Oversee supply-and-demand matching across multiple virtual warehouses to maximize revenue opportunities and fulfillment rates

Collaborate with Planning to communicate inventory needs, identify discrepancies, and propose solutions to mitigate fulfillment risk

Ensure compliance with all customer-specific requirements, proactively identifying and quantifying risks as they arise

Prepare and distribute weekly reporting to cross-functional partners, supporting informed decision-making

Act as a key liaison with multiple distribution centers to ensure timely, compliant deliveries to international partners, department stores, and specialty boutiques

Manage customer portals, including PO uploads, PO reconciliation, ASN creation, box labeling, and related documentation

Process inventory transfers between warehouses, ensuring accurate system movement and documentation

Qualification

Sales operations experienceAdvanced Excel skillsEnd-to-end order managementEDIWholesale systems knowledgeCommunication skillsOrganizational skillsTime-management skills