Tangerine Search Inc. · 3 months ago
Director of Client Services
San Jose, CA
Full-time
Hybrid
Director/Executive
$260K/yr - $300K/yr
8+ years expTangerine Search Inc. is a consultancy focused on delivering results for their clients through hands-on execution and deep technical expertise. They are seeking a delivery-first leader for their Client Services team to ensure delivery success, build trusted relationships, and drive long-term growth through measurable results.
Staffing & Recruiting
Responsibilities
Own delivery across complex, enterprise consulting engagements — from kickoff through execution and growth
Act as the primary point of contact for clients, building strong, trusted relationships with VP- and C-level stakeholders
Step in where needed to unblock delivery, manage risk, and maintain alignment on outcomes
Develop and execute account strategies and growth plans aligned with client goals and organizational objectives
Grow accounts through delivery excellence — identifying opportunities, nurturing relationships, and earning follow-on work through proven value
Navigate client organizations to identify new relationships and areas for expansion
Coach and enable delivery and account teams to ensure alignment, growth, and long-term success
Manage account operations including SOWs, forecasting, procurement, invoicing, and staffing
Bridge the gap between technical delivery teams and business stakeholders — translating strategy into outcomes
Qualification
Required
Has 8+ years of experience in consulting or professional services, leading delivery in enterprise environments
Has owned the success of large, complex programs — including when things didn't go according to plan
Has a proven track record of growing accounts through delivery, not sales
Thrives in fast-moving, lean environments — comfortable wearing multiple hats and solving problems independently
Is credible with both executives and engineers and skilled at keeping both aligned
Is comfortable with ambiguity, pushback, and setting boundaries while maintaining strong relationships
Has experience managing account financials, delivery teams, and internal operations
Leads from the front and is deeply involved in the work
Preferred
Experience in cloud consulting (AWS, Azure, GCP)
Background in enterprise transformation or digital delivery
Exposure to FinOps or cloud cost optimization
Consulting experience in a high-growth or boutique services firm
Benefits
Flexible, remote-first working model
High-trust, high-autonomy culture
Opportunity to collaborate with a globally distributed, top-tier team
Company
Tangerine Search Inc.
At Tangerine Search, we help growth-stage companies hire exceptional technical talent—fast—so they can stay focused on what they do best: building great products and serving their customers.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase