Heritage Landscape Supply Group, Inc. · 4 hours ago
Customer Service Representative
Houston, TX
Full-time
Onsite
New Grad, Entry Level
$19/hr - $21/hrHeritage Landscape Supply Group, Inc. is the largest online lawn sprinkler supply store in the nation, known for its fun and rewarding work environment. They are seeking a Customer Service Representative to assist customers with orders and inquiries while providing outstanding support in a fast-paced office setting.
HardwareRetailWholesale
Responsibilities
Answers calls from customers wanted to place an order from our ecommerce website
Answer incoming customer inquiries about product details, return policies, billing issues, and general concerns
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while assisting them with their online order
Offer support and solutions to customers in accordance with the company's customer service policies
Qualification
Required
A passion for working with people and offering outstanding customer support
The ability to use multiple computer applications while talking to clients over the phone
Excellent written and verbal communication skills
Benefits
Full benefits package (Health, Dental, Vision, Life, 401k plan)
Birthday Off - with pay
Free Snack room (drinks, snacks, coffee)
Bonus Opportunities Available
Competitive weekly/bi-weekly pay
Discretionary bonuses
401(k) with company match
Employee Stock Purchase Plan
Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
Medical/dental/vision
Flexible spending accounts
Company-paid life and short-term disability
Optional long-term disability
Additional life insurance
Company
Heritage Landscape Supply Group, Inc.
Heritage Landscape Supply Group’s vision is to grow by forming a network of the best independent distributors to provide exceptional customer service while increasing our value as a trusted growth partner to top manufacturers in the industry.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Shields
Chief Financial Officer
Lori G.
HR Regional Recruiting Business Partner
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