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Dynamic Workforce Solutions · 2 hours ago

Data Analyst

Oklahoma City, OK

Full-time

Onsite

Entry, Mid Level

$19.71/hr - $22/hr

2+ years exp

Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide reliable workforce development and training solutions. The Data Analyst will conduct analysis of workforce activities, evaluate compliance with policies, and implement continuous quality improvement initiatives.

Human ResourcesTrainingVirtual Workforce

Responsibilities

Conduct analysis of workforce activities

Use statistical sampling, auditing and observation of work in progress to evaluate compliance with policies and procedures and adherence to contract requirements

Implement continuous quality improvement through ongoing reviews of operations and administrative systems, identifying areas for improvement and suggesting enhancements

Review performance trends and provide technical assistance for identified areas of non-compliance or low performance

Assist with conducting quality reviews, prepare reports and monitoring documents for dissemination and effectively communicate findings and recommendations to management and appropriate staff

Review operational procedures, provide technical assistance and make recommendations to enhance current procedures and processes to ensure compliance and performance goals are met

Update and maintain document control system

Created monitoring system to ensure consistency in application of operational procedures

Verify performance data and provide weekly performance reports to Senior Management and the leadership team

Utilize Extreme Customer Service behaviors in all interactions with internal and external customers

This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required

The company reserves the right to revise or change job duties as business requirements dictate

It is also understood that the company reserves the right to change work schedules as required, including requiring overtime

Qualification

Data analysisMicrosoft OfficeWorkforce Programs knowledgeData entryCustomer service focusLearning orientationTechnical capacityCommunication skillsTeamwork orientation

Required

Bachelor Degree from an accredited college or university or equivalent

Prefer minimum of 2 years related work experience

Must possess high degree of proficiency in data entry, Microsoft Office, and state appropriate state data entry systems

Requires knowledge of Workforce Programs and applicable federal, state, and local laws and regulations

Must possess excellent verbal and written communication skills as well as demonstrated Extreme Customer Service skills

Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written and oral

Must be accustom to working in a complex, fast-paced and confidential work environment

Excellent verbal and written communication skills including ability to do public speaking

Demonstrated ability to use various software programs for correspondence, reports, statistical compilation, analysis and data base access

Must have valid driver's license and adequate vehicle insurance coverage

Benefits

Health Insurance: Traditional PPO Plan or HDHP plans available with Anthem Blue Cross Blue Shield.

HAS, FSA, Dental Insurance and Vison insurance are also offered.

Life Ins, AD&D, Short- and Long-Term Disability.

PTO- Employees Receive the equivalent of 18 days of PTO per year, with an additional 5 days added after 4 years of Service, and other 5 days after 9 years of service.

Our Company also offers 11 paid holidays.

Retirement Plan- After 1 month of service you will be able to participate in DWFS Group 401k Saving Plan, with company matching up dot 4.5%.

Tuition Reimbursement Program- For courses or programs that are a full semester or longer, the Company may contribute up to $500.00 per semester (maximum of two semesters per calendar year) towards the cost of tuition and books.

Professional Development- DWFS believes in supporting the individual growth of its employees.

To encourage employee development, DWFS offers a professional development reimbursement program to eligible employees who attend job related seminars and certification programs.

One on One Coaching and Mentoring- DWFS strongly believes in development and having open lines of communication.

We do regular coaching and mentoring with our staff.

Growth Opportunities- DWFS believes in the development of their staff, this leads to growth options.

We regularly hire from within.