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TEAM · 9 hours ago

Senior Account Director

Fort Lauderdale, FL

Full-time

Hybrid

Senior Level, Lead/Staff, Director/Executive

10+ years exp

TEAM is an award-winning experiential marketing agency that develops and executes creative marketing campaigns rooted in strategy, insights, and decades of learning. As a Senior Account Director, the employee will manage multiple tasks across various clients, driving results and overseeing account growth while ensuring high-quality client experiences.

Marketing & Advertising

Growth Opportunities

Responsibilities

Manage multiple pieces of business, including growth and organic, driving results for clients

Steward/shepherd growth opportunities and RFPs across all departments

Be the internal business leader for key agency account(s), acting as primary point of contact for clients/partners and brand steward/expert within the agency, and spearheading strategic initiatives to drive client business growth

Write or collaborate on creative/program briefs that inspire the team. Bring a creative and insightful approach to participating/assisting in strategic and creative brainstorming

Lead the management and execution of client experiential events, amplification efforts and complementary programming. A familiarity with 'field marketing' programs is helpful; specifically - the logistics around communicating program goals, building and presenting playbooks, utilizing systems/scheduling tools/electronic assets, etc. to track and measure performance will provide a 'leg up' on other applicants for this position

Be solution-oriented – helping to be forward thinking and anticipating any potential hurdles that may create a negative consumer/brand interaction. Candidates need to utilize a proactive approach to problem solving

Be highly skilled at interfacing directly with clients and present him/her-self in a professional, competent manner. The individual will need to be able to demonstrate the ability to quickly win the trust and respect of their client and peers

Perform a variety of administrative tasks including composing correspondence such as client memos, creating presentations, project timelines, and after-action/contact reports

Be solution orientated when confronted with managing ambiguity. An entrepreneurial approach will aid in winning the respect of the individual's team and the supporting departments, while understanding the required balance of utilizing the agencies tools and following existing effective practices

Be capable of explaining & presenting the offerings and capabilities of the agency (following on-boarding and learning sessions). This will be essential when mining for incremental business opportunities with existing clients and for pitching new potential clients

Maintain and leverage skills at developing, monitoring and managing against budgets; showcasing an understanding of cost estimating and properly pricing a program/production within budget constraints, while remaining committed to delivering the agency's margin threshold

Travel when needed for client and growth projects

Practice and ensure compliance with all of the organization's policies and procedures

Qualification

Experiential MarketingClient ManagementBudget ManagementTeam LeadershipMicrosoft Office SuiteSmartSheetsGoogle DocsProblem SolvingCommunication SkillsInterpersonal SkillsAttention to Detail

Required

10 years of agency experience is required with demonstrated team management and leadership

Have spent time working both in a traditional/digital agency environment and in the 'experiential marketing' category – and understand what is required to build and manage programs and events that 'bring brands to life' through 1:1 and group interactions

Goal-oriented focus against tasks; ensuring objectives are met with quality and timeliness

Be a superb communicator and presenter. Leverage skills within the agency (across departments) and externally when interacting with clients. Maintain detailed schedules, provide updates to the team, and stay ahead of potential pitfalls prior to their occurrence

Demonstrate problem-solving abilities when client issues arise and need to be resolved. Be a pro-active trouble-shooter vs taking a reactionary approach following incidents

Exhibit initiative and the ability to work independently as well as within a team environment with multiple departments. Must be able to communicate effectively across departments

Possess strong people and interpersonal skills to build effective relationships with all levels of personnel (internal & external)

Strong knowledge of working within the Microsoft Office Suite, SmartSheets, Google Docs (or comparable) and other Web-based tools is a requirement

Ability to travel and assist with onsite program management as requested