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Hunt Military Communities · 1 day ago

National Resident Event Manager

Alpharetta, GA

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Hunt Military Communities is focused on enhancing resident satisfaction and fostering community experiences, and they are seeking a National Resident Event Manager. This role involves strategic planning and execution of national-scale resident engagement events, collaborating with various teams to ensure alignment with the company's mission and values.

MilitaryProperty DevelopmentReal EstateReal Estate Investment

Growth Opportunities

Responsibilities

Develops and oversees a national resident event strategy that aligns with HMC’s brand and resident experience goals

Develops and implements resident programs to include resident-related activities, events, and community gatherings

Partners with site teams to plan and execute high-impact events tailored to local community needs while maintaining enterprise-wide consistency

Works collaboratively to identify business opportunities that exist for elevating customer experience and implements changes to effect positive experience outcomes

Through heightened customer outcomes and improved operations, impacts financial results and mitigates risk at the assigned project

Devises and implements both long-term (multi-year) and short-term resident event strategies and tactics for HMC

Unifies and guides resident “engagement” activities and events

Leads cross-functional coordination with marketing, communications, and property management teams to promote events and maximize participation

Leads leadership to identify opportunities in the customer experience and agree on strategies, tactics, and outcomes

Tracks and analyzes resident engagement metrics and satisfaction data to improve event programming continually

Sources and negotiates with vendors, sponsors, and community partners to enhance event offerings and reduce costs

Manages event calendars, budgets, vendor relationships, and logistics across multiple locations and time zones

Maintains accurate documentation of event plans, budgets, attendance, and feedback

Ensures all events comply with safety, legal, and operational standards

Provides training and support to site-level staff on best practices for event execution and resident engagement

Serves as a brand ambassador and advocate for resident experience across the enterprise

Travel may include visits to military housing sites across the country for event planning and execution (on as needed basis) about 10%

Qualification

Event planningCustomer engagementProject managementEvent management softwareBudgeting expertiseLeadership skillsCommunication skillsCreative problem-solvingTeam collaborationAttention to detail

Required

1-3 years event planning and management, overseeing national programs

4-6 years customer/resident engagement experience

Strong leadership and project management skills

Excellent written, interpersonal, and oral communication skills

Creative problem-solving and adaptability

Proficiency in event management software and CRM platforms

Ability to manage multiple priorities in a fast-paced environment

Deep understanding of community-building and resident engagement strategies

Demonstrated ability to work in a team environment with the ability to establish strong working relationships with departments and site teams

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public

Requires a detail-oriented, independent thinker who can be a part of a team and demonstrates strong attention to detail, and basic knowledge of property management activities

Reliable and dependable attendance and punctuality are essential for this position

Budgeting and vendor negotiation expertise

Ability to gather and analyze resident sentiment and satisfaction data to drive engagement

Commitment to HMC's values and mission to serve military families