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BlinkRx · 3 hours ago

Senior Program Manager, People Operations

United States

Full-time

Remote

Senior Level

7+ years exp

BlinkRx is a rapidly growing healthcare technology company focused on making prescriptions accessible and affordable. The Senior Program Manager, People Operations will oversee the employee experience across the HR lifecycle, ensuring compliance and efficiency while supporting employees and managers in a dynamic environment.

AppsE-CommerceHealth CareOnline PortalsPharmaceutical

Responsibilities

Own and execute end-to-end employee lifecycle processes, from onboarding through offboarding

Serve as a primary point of contact for employee inquiries, ensuring timely, accurate, and empathetic support

Act as a proactive problem solver by identifying gaps, connecting dots, and owning solutions that improve the employee experience

Serve as a key internal resource for HR compliance across multi-state (and some global) operations

Ensure compliance with wage and hour laws, I-9 and E-Verify requirements, background checks, immigration laws, and audit requirements

Maintain, update, and support enforcement of HR policies, SOPs, and employee handbooks

Conduct periodic team or departmental audits and use insights to recommend improvements

Support benefits administration, including employee inquiries, vendor coordination, audits, and documentation

Support U.S. leave of absence administration and ADA requests, ensuring compliant processes and coordination with Payroll

Support 401(k) and benefits programs and assist with the implementation of new offerings

Own HRIS data integrity, audits, and ongoing maintenance (Workday preferred)

Support system configuration, testing, upgrades, and workflow documentation

Identify automation opportunities to streamline People Operations workflows

Build and maintain dashboards and operational reports to support data-informed decision-making

Redesign and scale People Operations workflows to improve efficiency, consistency, and employee experience

Lead or support cross-functional projects such as system implementations, onboarding and offboarding redesigns, or policy overhauls

Partner with Finance, Payroll, IT, Talent Acquisition, and Legal to ensure alignment across systems and processes

Qualification

HRIS systemsEmployee lifecycle operationsU.S. employment lawsBenefits administrationData analysisCommunication skillsProblem solvingOrganizational skillsCollaboration