Eutelsat · 2 weeks ago
Director – Satellite Network Portal (SNP) Operations
United States
Full-time
Remote
Director/Executive
12+ years expEutelsat is a leader in satellite communications, providing global connectivity solutions. The Director of SNP Operations will manage Eutelsat’s Low Earth Orbit satellite ground network, overseeing regional managers and ensuring high standards for service delivery and customer experience.
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Responsibilities
Own the end-to-end operations strategy for OneWeb’s global SNP network, ensuring seamless integration and performance
Lead and mentor regional SNP managers, fostering collaboration and accountability
Manage SNP implementation and vendor SLA compliance
Drive site expansion upon request, upgrades, documentation, and configuration management
Define, monitor, and enforce global SLA and KPI frameworks
Implement reporting mechanisms to track performance, availability, and compliance
Drive corrective actions and continuous improvement based on KPI trends
Conduct root cause analysis and manage warranty, asset, and equipment lifecycle programs
Establish global standards for SNP maintenance, security, and operational excellence
Ensure compliance with regulatory requirements and internal quality benchmarks
Oversee global vendor performance and training
Collaborate with GNOC, Systems Engineering, Legal/Regulatory, and other teams to resolve escalations and optimize service delivery
Manage global SNP operational budgets, including forecasting and cost optimization
Align resource allocation with strategic priorities
Develop sparing strategies and replenishment programs
Lead global incident response and change management processes for the scope
Ensure resilience and continuity plans for critical SNP infrastructure
Qualification
Required
12+ years of experience in global operations leadership within satellite or telecommunications industries
Proven track record managing geographically dispersed teams and complex technical infrastructures
Expertise in SLA/KPI frameworks, operational governance, and vendor management
Strong financial acumen and experience in budget oversight
Exceptional communication and stakeholder engagement skills
Ability to travel internationally up to 30%
Preferred
Deep technical understanding of LEO satellite ground systems and Ka/Ku-band technologies
PMP or equivalent certification
Experience with fiber optic and RF infrastructure standards
Strong team-building and oversight skills
Benefits
Commitment to Diversity & Inclusion
Ways of Working That Drive Us
Sustainability at Our Core
Work-Life Balance
Company
Eutelsat
Eutelsat is a commercial satellite provider with coverage spanning the European continent, the Middle East, Africa India, and the Americas.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.33BKey Investors
Agence des Participations de l’Etat
2025-06-19Post Ipo Equity· $1.73B
2024-03-27Post Ipo Debt· $600M
2005-12-02IPO
Leadership Team
Anna Maria Recchia
VP, Head of Commercial Development, Marketing & Product, Video
Recent News
2026-02-08
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2026-01-24
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2026-01-22
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