NiCE · 1 hour ago
Solution Engineer
United States
Full-time
Remote
Mid Level
4+ years expNiCE Ltd. is a leading software provider recognized for its innovative solutions in AI, cloud, and digital technologies. The Solution Engineer role focuses on supporting new business opportunities within the Public Safety sector by demonstrating product capabilities and collaborating with various internal teams to align solutions with customer needs.
Enterprise SoftwareInformation TechnologyRobotic Process Automation (RPA)SecuritySoftware
Responsibilities
Support sales opportunities by being a product expert and being able to demonstrate solutions capabilities
Need to have a full understanding of Criminal Justice Process workflow as it pertains to digital evidence
Interview and engage a variety of user work groups within Public Safety agencies
Construct needs assessment/analysis while working with Account Executive to ensure alignment
Collect feedback on solution requirements and interface with Product Management
Assisting in technical responses to RFPs, and presentations
Build out of Scope of Work documents (SOWs)
Continually learn market needs and future trends in the Public Safety sector
Develop and deliver compelling presentations to end users, partners and consultants
Sell NiCE value, differentiating between NiCE and its competitors when presenting value proposition to potential and existing customers
Maintain existing customer relationships with the goal of maximizing revenues long term through relationship building, use them as strong referral sources
Qualification
Required
BA/BS in Computer Science, Information Management Systems, or a related field
4+ years experience selling and/or sales engineering into Government verticals and/or into the overall Public Safety/Security industry
Experience in working with government Purchasing personnel related to RFP/Bid responses and state and/or federal contracts
Proven consultative selling style with experience in demonstration and presentation preparation
Exceptional work ethic
Strong technical knowledge
Excellent communication and presentation skills
Proven creative problem-solving skills
Strong desire to win and close business
Experience working with and influencing high end decision makers
Travel requirement will be ~50% per month within assigned territory
Company
NiCE
NiCE is transforming the world with AI that puts people first.
5001-10000 employees
H1B Sponsorship
NiCE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (14)
2023 (8)
2022 (8)
2021 (11)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-02-02IPO
Leadership Team
D
David Gustafson
VP, GM of Platform
Matt Reading
VP, Customer Succes
Recent News
Crunchbase News
2025-10-08
2025-09-16
2025-09-12
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