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Empower · 10 hours ago

Systems Administrator/Help Desk

Harborcreek, PA

Full-time

Onsite

Entry, Mid Level

$45K/yr - $58K/yr

2+ years exp

Empower Associates is a growing company seeking a highly skilled IT Administrator/Help Desk Administrator. In this role, you will manage, maintain, and optimize the company's IT systems and network infrastructure while providing technical support to end users.

Employee BenefitsNon ProfitSocial

H1B Sponsor Likely

Responsibilities

Provide technical support for end users via email, telephone, remote connection, and in-person

Monitor systems for performance and integrity and proactively address issues

Provision and deploy hardware as needed to support operations and administration, both onsite and remotely

Install, configure, and update software on servers and PCs

Utilize the helpdesk system to manage client support requests

Diagnose and isolate hardware/software problems and coordinate solution response

Coordinate with service and solutions providers to resolve system issues and alter services as directed

Participate in Active Directory and network administration

Qualification

Technical supportNetwork administrationActive DirectoryHardware provisioningSoftware installationHelpdesk system managementProblem diagnosisCommunication skillsTeam collaboration

Required

2+ years of professional IT experience

Bachelor's degree in management information systems, information technology, or related field

Benefits

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Parental leave

Professional development assistance

Tuition reimbursement

Company

Empower

Glassdoor3.9

EMPower is a non-governmental agency for social well being.

Founded in 1891

Greenwood Village, Colorado, USA

10001+ employees

https://www.empower.com

H1B Sponsorship

Empower has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (19)

2023 (1)

2022 (2)

2021 (3)