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NETSCOUT · 8 hours ago

Sales Engineer

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$160K/yr - $165K/yr

3+ years exp

NETSCOUT is seeking a Sales Engineer to assist the Sales team in achieving revenue goals through pre-sales technical support and presentations. The role involves working closely with Account Managers to develop strategies, provide technical support, and ensure effective communication with customers.

Computer Software

H1B Sponsor Likely

Responsibilities

The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business

Investigate the prospect’s needs and assist in developing a strategy to win business

Assist the Sales Teams in making tactical decisions regarding the sale

Identify compelling events or specific business problems and offer attractive solutions to the client

Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group

Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects

The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities

Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Zoom, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, integrators, etc

Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs

Adapt to new situations and opportunities that may include multiple product integrations on a common customer network

Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory, carrying a laptop

Strong ability to differentiate the products from competitors – an expert in competitor’s product and how to differentiate against them

Very strong presentation skills – Charismatic presenter that can present compelling views of our products specific to the customer’s needs. The desired candidate will demonstrate the ability to provide product presentations and demos and adapt their presentation on the fly as they are discovering the prospects needs

Top level technical skills

Shows the initiative to research the recent market trends and presents how our solution can help customers in these new areas

Shows leadership skills in terms of contributing to the sales strategy from a solution requirements standpoint – strong contributor to the sales strategy

Develops own relationships in key accounts and is a strong contributor to overall account relationships

Makes contributions to new product direction through making suggestions to the PM/Engineering Teams

Positive, can-do attitude in sales

Team Player that likes to contribute their expertise across the region and to other sales teams in addition to performing their day to day duties

Qualification

Pre-sales engineeringNetworking expertiseApplication engineeringCisco routing/switchingLinux/Windows knowledgeTCP/IPSecurity conceptsNetwork performance managementTrend analysisVirtualizationSDN/NFVFault managementNetwork infrastructure conceptsNGenius product experienceCertifications CCNACertifications CCNPCertifications CCIEPresentation skillsTeam playerPositive attitudeLeadership skills

Required

Bachelor's degree in computer science or software engineering or equivalent

Minimum 3 years as a pre-sales engineer, 7 plus years as Network Engineer, Application Engineer or in a pre-sales technical support role

Experience and demonstrated working with customers to understand their technical challenges and requirements and to have effectively proposed desired solutions

Proven pre-sales record of success and achievement for themselves and their team

Strong Networking and Application background desired along with a working knowledge of Linux/Windows operating systems

Cultural familiarity with and experience in doing business within the Region is critical

Technical skills that relate to Cisco routing, switching, gateways and applications

TCP/IP, SNMP, Netflow, VoIP

Various topologies, LAN, WAN (MPLS, Frame, ATM)

Trend analysis concepts

Security concepts

Network infrastructure concepts

Network General (Sniffer) knowledge

Network performance management

Fault/Alert management concepts

Operating systems (Linux, NT)

Preferred

HP/OV, IBM Tivoli, EMC SMARTS, ArcSight

nGenius product experience

Certification CCNA, CCNP, CCIE

SDN/NFV

Virtualization

Company

NETSCOUT

Glassdoor3.7

We provide the data that drives observability, fortifies cybersecurity, and keeps the world's most essential organizations resilient against disruptions of any kind.

Founded in 1984

Westford, MA, US

1001-5000 employees

http://www.netscout.com

H1B Sponsorship

NETSCOUT has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)