City of Laguna Beach ยท 1 day ago
Support Services Supervisor
Laguna Beach, CA
Full-time
Onsite
Senior Level
5+ years expThe City of Laguna Beach Police Department is seeking a skilled and motivated Support Services Supervisor to lead and oversee critical administrative and operational functions that support public safety services. This role will oversee Communications/Dispatch and may oversee Records, ensuring compliance with applicable laws and regulations while managing daily operations and staff performance.
Government Administration
No H1B
Responsibilities
Supervising and supporting support services staff
Communicating effectively with staff, leadership, agencies, and the public
Managing daily operations for Communications and/or Records
Ensuring compliance with applicable laws, policies, and regulations
Scheduling, training, and evaluating staff performance
Developing and maintaining procedures and workflows
Handling confidential and sensitive information with discretion
Managing multiple priorities, projects, and deadlines
Qualification
Required
Any combination of education and training demonstrating the ability to effectively and successfully perform the duties of the position is considered qualifying
Education: Equivalent to an Associate's degree or higher from an accredited college or university with major coursework in business administration, public administration, criminal justice, information technology, or a related field
Experience: Five (5) years of increasingly responsible experience in a professional office or public safety environment, including at least two (2) years in a lead or supervisory role
License/Certificate Requirements: Possession of a valid California Class C driver's license with an acceptable driving record
Certification: Depending on functional assignment, possession of or ability to obtain a POST (Peace Officer Standards and Training) within 12 months of appointment, as applicable: Dispatcher Supervisor Certificate for Communications assignments; and/or Records Supervisor Certificate for Records assignments
Preferred
Experience working in a public safety dispatch center, including familiarity with CAD systems, radio communications, and POST/DOJ requirements for dispatch operations
Experience in police records operations, records management systems (RMS), Public Records Act compliance, and knowledge of Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) regulations related to records handling
Benefits
City paid health insurance for employees
Alternative work schedules
Wellness programs and more
Company
City of Laguna Beach
Welcome to Laguna Beach! Where Work Meets Paradise Imagine starting your workday with a scenic drive down PCH, taking lunch breaks on historic Main Beach, and unwinding with vibrant art festivals.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Gavin Curran
Assistant City Manager/Chief Financal Officer
Company data provided by crunchbase