Apply on Employer Site

Embraer · 2 hours ago

Security Concierge - (Contract Position)

Fort Lauderdale, FL

Full-time, Contract

Onsite

Mid Level

3+ years exp

Embraer is a leading aerospace company, and they are seeking a Security Concierge to support operations at their Fort Lauderdale Campus. The role involves safeguarding personnel and property, overseeing security functions, and providing customer-facing support during interactions with employees and guests.

AerospaceCommercialIndustrialManufacturing

Responsibilities

Prepare correspondence for management, manage incoming mail, and support departmental documentation and workflow needs

Enter, retrieve, and maintain sensitive data in designated security databases, ensuring accuracy and compliance

Oversee access control and CCTV systems, ensuring real-time monitoring, site security, and compliance with access protocols

Manage the VMS for on-site locations, including the screening and approval of flagged personnel. Manage visitor badging and provide Customers/Vendors/Guests with Badges

Collaborate with Legal and Mobility departments to facilitate non-U.S. employee visits, ensuring compliance with security requirements

Study the Customer’s briefing material to be prepared for the next day’s activities; Greet Customers by name, direct them to the meeting room or to their focal point; Send emails to the guard gates with information on future guest arrival; Answer calls and determine the correct person/department to route them to; Support with hosting internal events as needed; Keep track of vendors and ensure their activity is not conflicting with Customers’ activities

Serve as an Authorized Signatory for AOA access, conducting routine audits and ensuring compliance with airport authority standards

Prepare and distribute Standard Operating Procedures (SOPs) and Post Orders for contracted security staff to ensure consistent adherence to security policies

Assist in the oversight of contracted security personnel with daily operations, including entry control, employee updates, and maintenance of contact lists. Assist with security investigations as warranted

Provide on-site support for Emergency Services during incidents

Support the CSO with crisis preparation, response, and recovery activities, including logistical and operational tasks

Conduct onboarding and access control training for personnel, ensuring consistent practices and compliance with corporate standards

Track and manage invoices associated with the security cost center, ensuring accurate financial reporting. SAP Focal point for purchasing of office supplies and payment of vendors

Professional personal presentation and personal hygiene are of extreme importance

Other duties as assigned

Qualification

Access control systemsCCTV systemsSecurity protocolsMicrosoft OfficeCrisis managementBilingual skillsCPR certificationCustomer serviceCommunicationAttention to detail

Required

High School Degree completed required

Minimum of 3+ years demonstrated experience as access control lead, receptionist, administrative assistant or a similar in-person customer facing role

Previous Law Enforcement, Military or Security work

Excellent oral and written communication skills

Strong knowledge Microsoft Office applications

Very strong computer skills and proficiency in security and surveillance software (e.g., CCTV systems, access control systems)

High attention to detail and the ability to prioritize multiple tasks effectively

Observant and aware

Self-started able to work with minimal supervision

Able to multitask and reprioritize with strong problem-solving abilities and the capability to make sound decisions

Excellent people skills; respectful, pleasant, emotionally intelligent

Excellent personal presentation; would adhere to dress code

Familiarity with security protocols, incident response, and crisis management. Knowledge of airport operations

Ability to calmly work under pressure while maintaining professional demeanor

Ability to be detail-oriented and resourceful in a customer focused environment

Ability to anticipate Customers and guests' needs

Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations

Employees will be subject to random drug and alcohol testing under FAA regulations

Professional appearance and demeanor to support business needs

Formal and Business Casual Attire required

Availability for both traditional and non-traditional business hours

Preferred

Bachelor's ideal or an associate degree in Security Management, Criminal Justice, or a related field preferred, or equivalent experience in security operations, law enforcement or military security

International/Intercultural experience preferred

Bilingual language skills preferred but not required

CPR certification or willingness to obtain