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LINK · 2 days ago

Director, Strategy; Competency Manager

United States

Full-time

Remote

Director/Executive

$136K/yr - $195K/yr

15+ years exp

LINK is a fast-growing Woman Owned Small Business that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government. As the Director, Strategy; Competency Manager, you will lead a high-performing team of Strategists to deliver innovative solutions and shape the vision for the strategy competency while fostering a collaborative culture and managing talent development.

ConsultingData VisualizationPersonal DevelopmentTraining

Responsibilities

Lead and develop a high-performing strategy team

Manage employee relations and address workplace concerns in a fair and consistent manner

Oversee performance management, including goal setting, constructive feedback, coaching, and performance evaluations

Support professional development and growth opportunities for your team

Foster a collaborative, inclusive culture aligned with LINK’s values and growth goals

Help facilitate onboarding for new team members, with a focus on aligning them to established competency frameworks and ensuring a smooth integration into project teams and workflows

Set clear goals and expectations; support team member’s development based on individual strengths

Manage successful implementation of and ROI on our Learning and Development program for all strategists

Recruit top-tier, diverse talent while ensuring a high-quality, inclusive candidate experience

Design and implement effective staffing models and workforce planning strategies aligned with business needs

Define talent profiles and establish clear, documented career pathways to support employee development and growth

Anticipate future talent needs and proactively build a strong, strategic hiring pipeline

Contribute to the refinement of hiring processes to support scalability and organizational effectiveness

Cultivate and maintain strong internal and external partnerships to identify talent opportunities and support business objectives

Identify skill gaps across the competency and implement learning opportunities such as training, mentorship, and stretch assignments

Stay current on tools, frameworks, and methodologies to upskill the team

Promote knowledge sharing and collective team growth

Lean into new challenges where LINK does not have a depth of experience to help build out internal capabilities, skills, personnel, etc

Provide strategic support to project teams on an ad hoc basis

Guide best practices in consulting, program management, and client engagement

Help develop tools and frameworks to ensure quality, consistency, and operational excellence across projects

Support new business opportunities by helping teams navigate complex client needs and high-visibility projects

Navigate ambiguity comfortably and lead teams to clarity around requirements

Qualification

Strategic communicationsProgram managementPeople managementConsulting experienceCreative design skillsVisual storytellingWorkforce planningClient engagementCoachingMentorshipCollaborationCommunication skills

Required

15+ years of professional experience in strategic communications, program management, consulting, or a related field, with demonstrated success leading, managing, and developing high-performing teams

Bachelor's degree in Journalism, Communication, English, or a related field

Proven people-management experience, including performance management, coaching, employee relations, and supporting professional growth and development

Demonstrated experience operating within program-managed, contract-driven environments, supporting compliance, delivery rigor, and operational accountability across complex client engagements

Demonstrated ability to build inclusive, collaborative team cultures aligned with organizational values and growth objectives

Demonstrated success recruiting, hiring, and retaining top-tier, diverse talent while delivering a high-quality, inclusive candidate experience

Experience with workforce planning, staffing models, and anticipating future talent needs in alignment with business strategy

Strong consulting and client engagement experience, with the ability to navigate ambiguity and provide strategic guidance that brings clarity to goals, requirements, and outcomes—particularly in complex or high-visibility engagements

Strong creative design and execution skills to achieve customer objectives through design

Interest in visual storytelling, including data visualization and conceptualizing abstract ideas

Proven ability to develop tools, frameworks, and best practices that drive quality, consistency, and operational excellence across programs and projects

Exceptional written and verbal communication skills, with the ability to communicate in a clear, approachable, and knowledgeable manner