Head of Fleet & Studio Operations jobs in United States
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1X · 18 hours ago

Head of Fleet & Studio Operations

positionPalo Alto, California, United States
timeFull-time
remoteOnsite
seniorityDirector/Executive
money$190K/yr - $260K/yr
date8+ years exp

1X builds humanoid robots that work alongside people to solve labor shortages and create abundance. The Head of Fleet & Studio Operations will oversee the physical execution of the robot fleet, ensuring that every robot is functioning correctly and efficiently across various sites.

Artificial Intelligence (AI)ManufacturingRobotics

Responsibilities

Run a small team of fleet coordinators and dispatch leads
Own 24/7 fleet visibility, staging, scene readiness, and external dispatch
Execute the daily/weekly collection plan with zero deviation
Manage on-site and remote robot hand-offs for beta homes, B2B pilots, and commercial partners
Build dedicated ops playbooks and SLAs for high-value customers
Kill blockers in minutes, escalate in seconds
Own the tooling roadmap: internal fleet tracker → customer-facing portal
Scale the function from today’s studio to tens of thousands of deployed units

Qualification

Fleet managementProcess buildingTeam leadershipCustomer-facing operationsRobotics experienceObsessed with predictabilityCalm under pressure

Required

8+ yrs running complex physical fleets (robotics studios, AV test fleets, warehouse robotics, last-mile delivery, field service ops)
Managed a team of coordinators/dispatchers through high-growth phases
Built processes and tooling that scaled 10 → 1000+ assets without breaking
Customer-facing ops experience (SLAs, dedicated account support, on-site handoffs)
Calm in chaos, obsessed with predictability

Preferred

Scaled a robotics or physical-AI fleet from lab → customer deployments
Experience with B2B partner ops (dedicated account coordinators, check-in/out workflows)
Ex-Tesla, Amazon Robotics, Starship, Nuro, Serve Robotics, Cobalt, Locus Robotics ops leadership

Benefits

Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays

Company

1X

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1X is an engineering and robotics company that develops humanoid robots designed to work alongside humans.
dateFounded in 2014
location
Moss, Ostfold, NOR
people-size201-500 employees
web-link
https://www.1x.tech

Funding

Current Stage
Growth Stage
Total Funding
$136.49M
Key Investors
EQT VenturesOpenAI Startup Fund
2025-07-07Series B
2024-01-11Series B· $99.94M
2024-01-11Secondary Market

Recent News

36kr.com
With 5 million views, 1X has truly applied the "world model" to its robot NEO.
2026-01-16
Business Insider
An OpenAI-backed humanoid robot startup says it's moving away from using humans to train its Optimus rival
2026-01-16
TechCrunch
Neo humanoid maker 1X releases world model to help bots learn what they see
2026-01-15
Company data provided by crunchbase