Customer Service Officer jobs in United States
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Swift7 Consultants · 3 days ago

Customer Service Officer

Swift7 Consultants is a forward-thinking consulting firm committed to supporting business growth through strategic planning and operational excellence. They are seeking a dedicated and detail-oriented Customer Service Officer to serve as a primary contact for customer inquiries and ensure positive experiences through clear communication and efficient support.

Marketing & Advertising

Responsibilities

Serve as a primary contact for customer inquiries and service requests
Provide accurate information and timely solutions to client concerns
Maintain professional communication across phone, email, and internal systems
Document interactions and update records with attention to detail
Coordinate with internal departments to ensure seamless service delivery
Uphold company policies, procedures, and service standards

Qualification

Verbal communicationWritten communicationProblem-solvingOrganizational skillsPunctualityMulti-taskingProfessional demeanorCustomer-focused mindsetAttention to detailReliability

Required

Strong verbal and written communication abilities
Professional demeanor with a customer-focused mindset
Ability to manage multiple tasks efficiently
Strong organizational and problem-solving skills
Reliability, punctuality, and attention to detail
Comfortable working in a structured, fast-paced environment

Benefits

Growth opportunities within a professional consulting environment
Skill development and ongoing training
Supportive and collaborative team culture
Stable, full-time position with long-term potential

Company

Swift7 Consultants

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We’re a team of enthusiastic marketers who are always ready to take your business to the next level.

Funding

Current Stage
Early Stage
Company data provided by crunchbase