Swift7 Consultants · 3 days ago
Customer Service Officer
Swift7 Consultants is a forward-thinking consulting firm committed to supporting business growth through strategic planning and operational excellence. They are seeking a dedicated and detail-oriented Customer Service Officer to serve as a primary contact for customer inquiries and ensure positive experiences through clear communication and efficient support.
Marketing & Advertising
Responsibilities
Serve as a primary contact for customer inquiries and service requests
Provide accurate information and timely solutions to client concerns
Maintain professional communication across phone, email, and internal systems
Document interactions and update records with attention to detail
Coordinate with internal departments to ensure seamless service delivery
Uphold company policies, procedures, and service standards
Qualification
Required
Strong verbal and written communication abilities
Professional demeanor with a customer-focused mindset
Ability to manage multiple tasks efficiently
Strong organizational and problem-solving skills
Reliability, punctuality, and attention to detail
Comfortable working in a structured, fast-paced environment
Benefits
Growth opportunities within a professional consulting environment
Skill development and ongoing training
Supportive and collaborative team culture
Stable, full-time position with long-term potential
Company
Swift7 Consultants
We’re a team of enthusiastic marketers who are always ready to take your business to the next level.
Funding
Current Stage
Early StageCompany data provided by crunchbase