Drive DeVilbiss Healthcare · 22 hours ago
Director, Commerce Solutions
NYC Metro Area
Full-time
Hybrid
Director/Executive
$145K/yr - $175K/yr
7+ years expDrive DeVilbiss Healthcare is a leading manufacturer of medical products with a strong growth track record. They are seeking a hands-on product and technology leader to own the strategy, roadmap, and execution for their digital commerce ecosystem, ensuring seamless integration across various platforms.
Health CareMedicalMedical Device
No H1B
Responsibilities
Define and maintain a unified product and technology roadmap for B2B + DTC digital commerce capabilities
Establish target architecture connecting SAP Commerce, Shopify, HubSpot, and the integration/data layer
Prioritize initiatives based on business value, customer impact, feasibility, risk, and total cost of ownership
Own Capabilities That Flow Through Both Digital Businesses, Including
Site experience & content: navigation, search, merchandising, landing pages, CMS governance, personalization foundations
Product discovery: taxonomy, filters, PDP experience, bundles/kits, cross-sell/upsell
Pricing & promotions: customer-specific pricing, promotions/discounting logic, price display rules
Checkout & payments: cart rules, shipping logic, tax, payment methods
Order lifecycle: order creation, status visibility, cancellations/returns, reorders, invoices/PO workflows
Customer account experiences: account management, permissions/roles, saved lists, quote workflows (as applicable)
Post-purchase engagement: triggered comms, service touchpoints, lifecycle journeys via HubSpot
Product owner for SAP Commerce Cloud (B2B portal)—account structures, contract pricing, catalog segmentation, and enterprise workflows
Product owner for Shopify (DTC)—UX evolution, apps ecosystem, checkout, promotions, and conversion optimization
Provide technical HubSpot support across acquisition and lifecycle: forms, email, segmentation, journeys, CMS (where applicable), and attribution support
Partner with IT/Architecture to ensure clean integrations across commerce platforms and back-end systems (e.g., ERP, OMS/WMS, PIM, analytics)
Define required data objects and flows (product, pricing, inventory availability, customer, orders, returns)
Establish monitoring, incident response, release governance, and controls for revenue-critical flows
Define KPIs for the funnel (traffic → conversion → AOV → repeat → margin impact)
Drive a testing culture: A/B testing, merchandising experiments
Use VOC + behavioral data to prioritize improvements and reduce friction
Manage and scale an offshore developer team (and partners as needed) delivering enhancements, integrations, and bug fixes across SAP Commerce, Shopify, and HubSpot-connected workflows
Set clear expectations for output and quality: sprint planning, backlog hygiene, acceptance criteria, code/release standards, and documentation
Ensure strong communication rhythms across time zones (standups, demos, retro, escalation paths) and transparent delivery reporting
Align stakeholders across Marketing, Sales, Customer Service, Finance, and Ops on priorities and tradeoffs
Translate needs into clear requirements (epics, user stories, acceptance criteria) and drive delivery to measurable outcomes
Manage external agencies/implementation partners; hold teams accountable for timelines, quality, and results
Qualification
Required
7–12+ years in Technical Product Management, Product Operations, Business Systems, Solutions Architecture (product-facing), or Digital Platform Leadership, with demonstrated ownership of complex enterprise platforms
Proven ownership of cross-functional roadmaps spanning CRM + Marketing Automation + eCommerce + Product Data, ideally in B2B (distribution/manufacturing preferred)
Demonstrated ability to operate as the 'connective tissue' across business and technical teams—driving outcomes even when platform ownership is fragmented or ambiguous
Deep, hands-on experience in SAP Commerce Cloud (Hybris) and Shopify (configuration, data models, and integration patterns)
Strong working knowledge of integration and data architecture, including: REST APIs, webhooks, batch feeds, event-driven patterns, authentication (OAuth/API keys), rate limits
Canonical data modeling across Account/Contact/Product/Order/Quote/Case domains
Data mapping/specification writing: field mapping, transformations, validations, deduping/matching rules
Integration reliability practices: idempotency, retries, dead-letter/error handling, reconciliation, observability
Ability to define and operationalize lifecycle signals and instrumentation: Event taxonomies (view/search/cart/quote/order/case), naming conventions, required properties, attribution context
Requirements for analytics enablement (KPIs, dashboards, source-of-truth definitions, refresh cadence)
Comfortable writing technical requirements that engineers can build from: Sequence diagrams / data flow diagrams (basic), integration specs, acceptance criteria, edge cases, non-functional requirements (performance, security, privacy)
Proven experience leading delivery in Agile/Scrum environments: backlog management, story readiness, sprint planning, release coordination, UAT strategy, post-launch validation
Demonstrated ability to manage cross-platform dependencies and deliver programs spanning multiple teams and vendors
Exceptional ability to influence across Sales, Service, Marketing, eCommerce, and IT: resolves prioritization conflicts, drives governance, and makes decisions stick
Strong executive communication: can produce roadmap narratives, tradeoff documents, business cases, and QBR/MOR-ready reporting that ties platform work to measurable outcomes
Experience owning vendor outcomes end-to-end: scoping, SOW review, delivery oversight, QA standards, launch readiness, and ongoing operational accountability
Preferred
Working experience in one or more of the following is strongly preferred: HubSpot — lifecycle stages, segmentation, workflows, forms, email, CMS/analytics
Salesforce (Sales/Service Cloud): objects, automation, reporting, process design
Salsify (PIM): taxonomy, attribute governance, assets, syndication workflows
iPaaS/Middleware (MuleSoft, Boomi, Workato, Azure Integration Services, etc.): orchestration, monitoring, retries, error handling
Strong understanding of B2B and DTC commerce patterns: B2B: account hierarchies, roles/permissions, contract pricing, quotes/POs, invoicing/terms (as applicable). DTC: promotions, checkout constraints, payments, taxes/shipping, returns
Benefits
Competitive Benefits
Paid Time Off
401(k) Savings Plan
Company
Drive DeVilbiss Healthcare
Drive Medical is committed to delivering superior products to the market, with a strong emphasis on innovation and design.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$115M2025-10-16Acquired
2013-10-08Debt Financing· $115M
Leadership Team
Derek Lampert
Chief Executive Officer
Thomas Antonio
Vice President of Financial & CFO
Recent News
GlobeNewswire
2026-01-07
2025-11-07
Company data provided by crunchbase