Riverview Bank ยท 3 hours ago
Client Service Rep - (Gateway Branch)
Portland, Oregon, United States
Full-time
Onsite
Entry Level
$19/hr - $21/hr
1+ years expRiverview Bank is dedicated to investing in its team members and the communities it serves. They are seeking a Client Service Representative to provide basic bank deposit services, promote a positive image, and develop skills to generate deposit growth through effective customer interactions. The role involves processing transactions, maintaining cash drawers, and selling bank products and services.
Financial Services
Responsibilities
Provide customer service and use problem solving skills to satisfy customer needs (may be in person and/or via the telephone)
Computer data entry and inquiry
Process, record, track and verify various types of financial transactions, information and events
Prepare and/or complete various reports and forms accurately
Maintain a balanced cash drawer
Sell and cross-sell Riverview products and services
Open new accounts
Follow branch procedures
Comply with regulatory and state and federal laws
Follow all security procedures
Participates in and completes training objectives with passing scores
Follow all Riverview policies and procedures
Other duties as assigned
Qualification
Required
High school diploma or general education degree (GED); and 1 year of cash handling/customer service experience
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent
Ability to apply common sense understanding to carry out detailed written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Ability to promote the sale of products and services through verbal recommendation
Requires the basic skills associated with the general use of computers and other business office equipment
Ability to offer flexibility in a changing work environment is imperative
High attention to detail
Benefits
Healthcare benefits
401K plan
Short term & long-term disability coverage
Life insurance
Vacation & sick time
Educational assistance
Several holidays
Company
Riverview Bank
Riverview Bancorp, Inc.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Lam
EVP - Chief Financial Officer
Carmen Shaver, CAMS
VP BSA/OFAC Officer
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