Customer Service Quality Executive (Remote) jobs in United States
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Ditto Insurance · 1 month ago

Customer Service Quality Executive (Remote)

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money₹455K/yr - ₹455K/yr
date0+ years exp

Ditto Insurance is dedicated to empowering users with a deep understanding of insurance. The Customer Service Quality Executive will monitor calls, provide actionable insights, and assist in developing quality processes to enhance advisor performance and customer support standards.

Financial ServicesInsurance

Responsibilities

Call monitoring and provide actionable insight to improve current processes
Assist in developing, creating, and implementing quality processes
Gather information to help improve advisor performance
Provide feedback on the quality of advisor's recommendation
Develop customer support quality standards

Qualification

Customer service skillsCommunication skillsAnalytical skillsLeadership qualityListening skillsCollaboration skillsOwnership

Required

Experience of 0 - 3 years
Strong communication skills
Excellent customer service skills
Strong sense of ownership and leadership quality
Excellent listening and analytical skills
Ability to communicate and collaborate effectively

Benefits

Remote work
Comprehensive health insurance coverage for you and your family

Company

Ditto Insurance

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Ditto is a platform that simplifies insurance policy.
dateFounded in 2018
location
Bangalore, Karnataka, IND
people-size501-1000 employees
web-link
https://joinditto.in/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Zerodha
2023-01-01Seed

Leadership Team

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Bhanu Harish Gurram
Co-Founder
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Pawan Kumar Rai
Co-Founder
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Company data provided by crunchbase