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The Michaels Organization · 1 hour ago

Talent and Learning Development Specialist

Camden, NJ

Full-time

Hybrid

Entry Level

$65K/yr - $75K/yr

1+ years exp

The Michaels Organization is a national leader in residential real estate, dedicated to creating communities that enhance lives. The Talent Development Specialist is responsible for designing and delivering training programs that improve operational excellence across various housing communities, ensuring employees are equipped to provide exceptional service.

Real Estate

Responsibilities

Partner with property management leadership and subject matter experts to design and deliver training programs tailored to multi-family housing operations (e.g., leasing, fair housing compliance, safety, and maintenance)

Facilitate engaging workshops and learning sessions (in-person and virtual) for employees and leaders across military, student, market-rate, and affordable housing communities

Develop and maintain learning paths that reinforce operational standards, compliance requirements, and customer service excellence

Support business unit initiatives by aligning training content with operational goals, resident experience priorities, and regulatory requirements

Collaborate with marketing and communications teams to promote awareness and adoption of training programs across communities

Provide administrative support for program preparation, delivery, and evaluation, ensuring smooth execution and measurable outcomes

Contribute to special projects and initiatives that enhance operational learning and community performance

Perform other duties as assigned

Administer and manage training activities in the Learning Management System (LMS), including building learning paths, assigning training, tracking progress, and generating reports

Maintain the LMS by managing users, updating hierarchies, configuring audiences, designing rules, and activating notifications

Provide user support, troubleshoot issues, and partner with IT, SMEs, and vendors to resolve technical challenges

Oversee additional talent development platforms, including but not limited to Taking Flight and Frontline Leadership, and other vendor driven platforms

Qualification

Adult learning principlesTraining program designLearning Management SystemArticulate 360Adobe Creative SuiteGoogle WorkspaceMicrosoft Office SuiteCustomer service orientationProblem-solving skillsTeamwork

Required

1-3 years of HR related experience required

Bachelor's Degree in HR, adult learning, organizational development, instructional design or related field

Strong understanding of adult learning principles and ability to tailor training to frontline housing staff

Experience facilitating classroom and virtual learning in a dynamic, engaging manner

Proficiency with Articulate 360 (Storyline, Rise), and other development applications is required

High proficiency in Google Workspace and Microsoft Office Suite

Ability to manage multiple projects and programs simultaneously

Customer service–oriented, self-motivated, and responsive; able to work independently and collaboratively under deadlines

Demonstrated flexibility, problem-solving skills, and ability to foster teamwork and manage change

Preferred

Preferred experience in property management, multi-family housing operations, or learning and development focused on compliance, safety, or customer service

Experience with LMS platforms and Adobe Creative Suite (Photoshop, Premiere, Audition) preferred