First Horizon Bank · 2 months ago
IT Network Engineer
Memphis, Tennessee, United States
Full-time
Onsite
Senior Level
5+ years expFirst Horizon Bank is a leading regional financial services company headquartered in Memphis, TN. They are seeking a highly skilled Senior Network Operations Engineer to manage complex network infrastructures, ensuring stability, performance, and security while leading incident response and driving continuous improvement.
BankingFinanceFinancial ServicesRisk Management
No H1B
Responsibilities
Serve as a senior escalation point for all network-related issues. Lead the investigation and resolution of complex network problems, including performance degradation, outages, and security incidents
Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability
Collaborate with the network architecture team to provide operational feedback and contribute to the design and implementation of new network solutions
Design, configure, and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable
Extensive hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Deep understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT)
Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential
Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency
Create and maintain comprehensive network documentation, including diagrams, runbooks, and standard operating procedures (SOPs)
Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues
Participate in an on-call rotation to provide 24/7 support for critical network issues
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
Minimum of 5-7 years of experience as a Network Engineer, with at least 2-3 years in a senior operations role
Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure
Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences
Ability to work independently and as part of a team in a fast-paced, collaborative environment
Preferred
Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred
Benefits
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
Company
First Horizon Bank
First Horizon Bank provides personal, business, and corporate banking, and private client services, to families and businesses.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Hope Dmuchowski
Chief Financial Officer
Ben Hopper
Senior Vice President, Head of Consumer Distribution and ATM Strategy
Recent News
2026-01-17
EIN Presswire
2026-01-16
Company data provided by crunchbase