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Kaiser Permanente · 1 day ago

Records Clerk III

Riverside, CA

Full-time

Onsite

Entry Level

2+ years exp

Kaiser Permanente is seeking a Records Clerk III to perform a variety of routine clerical duties in support of the medical transcription function. The role involves sorting and distributing transcribed reports, gathering missing data, and assisting in the operation of the central dictation system while ensuring quality customer service.

Health CareHospitalMental HealthNon ProfitPersonal Health

Comp. & Benefits

Responsibilities

Sorts and distributes transcribed reports

Gathers missing identification data and types missing data into the transcribed reports

Flags reports for physicians attention of lacking all information

Follows up on problem dictation for completion and/or redirection

Assists in the operation of the overall central dictation system by locating missing dictation, re-recording dictated information, maintaining tapes, and alerting appropriate party of urgent needed reports

Responds to inquiries regarding dictated reports

Delivers reports to nursing unit

Answers department telephone

Orders and maintains department supplies

Maintains properly working equipment and reports problems to Department Administrator

Monitors timeliness of Admission H&Ps

Monitors timeliness of Operative Reports

Establishes and maintains courteous, cooperative relations w/ the public, patients, and other personnel

Performs other related duties

Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent w/ the organizations philosophy of providing extraordinary customer relations and quality service