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Gregory & Appel · 1 day ago

Training Manager

Indianapolis,IN,US

Full-time

Onsite

Senior Level

5+ years exp

Gregory & Appel is seeking an experienced Insurance Training Manager to lead agency-wide training initiatives. The role focuses on designing and delivering impactful training programs to enhance consistency and quality across various lines of business, while collaborating with leadership to drive improvement.

B2BFinancial ServicesHuman Resources

Responsibilities

Lead new hire training for new colleagues, and ongoing training for the agency

Design and deliver training on insurance processes, workflows, and compliance

Facilitate training in multiple formats (in-person, virtual, LMS, self-guided)

Serve as an Applied Epic subject matter expert for training new hires and colleagues and ensuring consistency and effectiveness for how G&A utilizes Applied Epic

Audit work product to validate training effectiveness and ensure consistency

Partner with cross-functional leadership to identify training needs and drive improvement

Qualification

Commercial insurance experienceApplied Epic expertiseTraining deliveryInsurance operations knowledgeCoaching skillsCommunication skillsOrganizational skillsFeedback application

Required

5+ years of commercial insurance experience (agency, brokerage, or carrier)

Strong Applied Epic experience

Experience delivering engaging, effective training and coaching

In-depth knowledge of insurance operations, including industry best practices, regulatory and compliance requirements, and end-to-end insurance workflows

Strong communication, organization, and follow-through

Ability to manage multiple priorities or projects independently