Resident Assistant- Hornet Commons (Student Living) jobs in United States
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Greystar · 8 hours ago

Resident Assistant- Hornet Commons (Student Living)

Greystar is a leading global real estate platform specializing in property management and development. The Resident Assistant supports leasing professionals in achieving occupancy and retention goals through various administrative tasks and customer service responsibilities.

Property ManagementPropTech
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials
Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments
Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files
Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance
Answers incoming calls and sets appointments for prospects to tour the property
Performs on-campus marketing outreach to generate Community awareness and qualified traffic
Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals
Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices
Acts as an after-hours liaison between residents and property management; responds to after-hours emergencies within a required period of time. At least one on-call shift per week is expected; however, the schedule is determined at the site level
Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s)

Qualification

Customer serviceSales activitiesAdministrative tasksMarketing outreachProblem solving

Required

Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials
Assists with sales and leasing activities to achieve the property's revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments
Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files
Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with 'turn', are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance
Answers incoming calls and sets appointments for prospects to tour the property
Performs on-campus marketing outreach to generate Community awareness and qualified traffic
Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals
Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices
Acts as an after-hours liaison between residents and property management; responds to after-hours emergencies within a required period of time. At least one on-call shift per week is expected; however, the schedule is determined at the site level
Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s)

Benefits

401(k) with Company Match (eligibility required)
Employee Assistance Program
Paid sick time

Company

Greystar

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Greystar provides services in the multifamily real estate businesses.

H1B Sponsorship

Greystar has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (7)
2022 (14)
2021 (9)
2020 (5)

Funding

Current Stage
Late Stage
Total Funding
$326.8M
Key Investors
Capital SquareFirst Horizon Bank
2023-11-13Debt Financing· $76.5M
2023-06-08Debt Financing· $49.3M
2017-10-17Debt Financing· $201M

Leadership Team

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Bob Faith
Founder, Chairman and CEO
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Derek Ramsey
CFO
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Company data provided by crunchbase