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Western National Insurance · 2 days ago

Product Development & Compliance Specialist III

Lansing,MI,US

Full-time

Hybrid

Mid Level

$70K/yr - $97K/yr

Michigan Millers Mutual Insurance Company, an affiliate of Western National Mutual Insurance, is seeking a Product Development & Compliance Specialist III to join their team. The individual in this role will be responsible for ensuring compliance with regulatory requirements related to the filing and approval of insurance products, while also monitoring legislative changes and collaborating with internal stakeholders.

Auto InsuranceCommercial InsuranceInsurance

Growth Opportunities

No H1B

Responsibilities

Monitor legislative and regulatory resources and analyze the impact of changes on Western National insurance products

Identify new regulatory requirements that may necessitate policy, rate, rule, or form changes; implement updates to ensure statutory compliance

Develop and maintain policy forms and rules to support new or revised coverage requirements

Partner with actuarial teams to support rate changes for assigned lines of business and communicate updates to internal and external stakeholders

Provide guidance on system usage, billing processes, and contract renewals related to assigned products

Serve as a technical consultant and subject matter expert; train and coach Product Development Analysts

Participate in testing and auditing activities for assigned lines of business, both pre- and post-implementation

Make decisions on routine issues in accordance with established guidelines and standard practices

Exercise judgment and interpretation when addressing non-routine situations

Recommend solutions for moderately complex issues and escalate as appropriate

Proactively identify risks, issues, and improvement opportunities and propose effective solutions

Identify and address problems or situations that are new or lack clear precedent

Apply a structured, multi-step approach to analyze issues and develop solutions

Lead or contribute to process improvements and innovative initiatives to enhance performance

Discover, evaluate, and support new product ideas, enhancements, or strategic extensions of existing products

Consistently uphold customer experience standards by responding promptly, maintaining a positive and professional demeanor, building rapport, demonstrating empathy, managing expectations, and taking ownership of issues through resolution

Maintain regular collaboration with internal stakeholders, including Underwriting and other business partners

Engage with external customers and partners as needed

Qualification

Regulatory complianceProduct developmentProject managementCPCU certificationSERFF experienceCommunicationAttention to detailProblem-solving

Required

Ability to interpret and translate legal and regulatory language into clear, compliant policy language

Demonstrated experience reviewing, filing, and maintaining personal and commercial lines product forms at the state level

Strong written and verbal communication skills, with the ability to effectively engage internal and external stakeholders

Exceptional attention to detail and commitment to accuracy

Ability to manage multiple priorities, meet deadlines, and adapt to changing requirements

Proven ability to work independently while organizing and executing assigned responsibilities

Demonstrated experience planning, leading, and executing projects

Bachelor's degree or equivalent related experience required

Proficient in the use of core systems, standard office equipment, and business software applications

Preferred

CPCU or other relevant insurance designation preferred

Experience with the System for Electronic Rate and Form Filing (SERFF) and insurance bureau websites preferred

Benefits

Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)

401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)

Wellbeing Program, including onsite fitness studio

Paid Time Off – including holiday, vacation, and volunteer

100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)

Paid parental leave

Bonus opportunities