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Maryland Nonprofits · 19 hours ago

Program Assistant

Columbia, MD

Full-time

Hybrid

Entry Level

$40K/yr - $45K/yr

3+ years exp

Bridges to Housing Stability, Inc. is a nonprofit organization dedicated to preventing and ending homelessness through affordable housing solutions. The Program Assistant will serve as the first point of contact for clients and provide administrative support to ensure efficient office operations and resource management.

ConsultingLegalNon Profit

Responsibilities

Maintain Bridges’ standards of confidentiality and professionalism

Represent Bridges’ mission and standards effectively with the public

Serve as first point of contact and record keeper for visitors, general phone calls, and client-related emails through Bridges’ website

Handle incoming and outgoing mail ensuring its proper distribution

Assist with preparing expense authorizations and documentation as needed

Ensure community resources are available to clients and housing advocates, through the website, client emails, and displayed in the lobby

Perform other duties as assigned, including client support services as needed

Serve as the secondary point of contact for phone screenings of applicants for Bridges services in the absence of the Program Associate

Conduct initial assessment (phone screening) of potential applications

Coordinate receipt of program related in-kind donations, record in the donor database and curate materials for articles in social media and the monthly newsletter to showcase the contributions

Lead the distribution of seasonal client support to include school supplies, thanksgiving meal baskets, and holiday gifts

Support the Volunteer Coordinator in the management, training, and coordination of projects for program-related volunteers

Create and send monthly client resource newsletter and ensure mailing list is up to date

Oversee spending of small grants

Order, track, and disburse gift cards and work with the Bookkeeper to reconcile the inventory quarterly

Perform other duties as assigned

Qualification

ExcelWordPowerPointSocial MediaVerbal communicationWritten communicationProblem solvingBilingualAdaptability

Required

A commitment to Bridges' vision to increase affordable housing in the County to prevent and end homelessness

Associate's Degree either in a human services/administration, business or related field; (Note that 3+ years of relevant experience may be considered in substitution for education)

Excellent verbal and written communication skills

Proven problem solver

Ability to adapt and learn new skills

Strong skills in Excel, Word and PowerPoint