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First Atlantic Federal Credit Union · 21 hours ago

Asset Recovery Supervisor - Temp to Hire

Eatontown,NJ,US

Full-time

Onsite

Mid, Senior Level

$28/hr - $35.06/hr

2+ years exp

First Atlantic Federal Credit Union is a member-owned financial institution focused on delivering the best value in financial services. They are seeking an Asset Recovery Supervisor to lead the Asset Recovery department, making decisions on delinquent loans, coordinating with legal counsel, and conducting risk analysis.

Banking

Responsibilities

Plans, organizes, and directs the activities of the Asset Recovery department

Makes final decisions regarding action on delinquent loans/accounts, including workout loans and extensions

Coordinates paralegal effort of delinquent accounts with the company's legal counsel

Refers charged off accounts and monitors results with collection agencies

Liaison with credit reporting agency to assure files are properly maintained

Represents the company in small claims, municipal and bankruptcy courts

Directs the filing of bond claims

Conducts risk analysis and mitigation

Identifies risk management issues and trends and provides reporting to management

Proactively analyzes monthly losses, identifying and projecting subsequent month's losses and delinquency ratios and numbers

Qualification

Customer ServiceRisk AnalysisProblem SolvingCritical ThinkingInterpersonal Skills

Required

Excellent Customer Service skills

Interpersonal Skills: A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance

Problem solving and critical thinking skills

A two-year college degree or completion of a specialized course of study at a business or trade school

Two to five years of similar or related experience, including time spent in preparatory positions