HealthTexas Primary Care Doctors · 1 week ago
Regional Practice Administrator
San Antonio, Texas Metropolitan Area
Full-time
Onsite
Senior Level
7+ years expHealthTexas Primary Care Doctors is seeking a Regional Practice Administrator to oversee the operational and administrative functions of multiple clinics. The role focuses on implementing company policies and ensuring efficiency while contributing to the organization's growth and success.
Hospital & Health Care
Hiring Manager
Rob Ramirez, MS
Responsibilities
Overseeing the operations of multiple clinics or a region of clinics
Implementing policies, procedures, and programs across multiple clinics
Ensuring that all clinics in the region maintain efficient, professional, and cost-effective practices
Managing and supervising operational and administrative functions for multiple clinics
Responsible for providing multi-site operational leadership and financial management
Responsible for strategic planning in conjunction with Practice Director and VP or Operations
Prepares and implements business plans in conjunction with Practice Director and VP or Operations
Develops and maintains administrative infrastructure for efficient and financially sound operations
Responsible for cascading communication from Operations to assigned sites
Ensures all communication is received by Clinic Associates and providers
Ensure the maximization of provider productivity
Serves as a liaison working with Practice Manager and Associates
Meets with providers as needed
Addresses provider concerns at a higher level
Assists with the onboarding process of new providers
Developing and executing action plans
Use data to determine where opportunities exist
In partnership with Human Resource, establishes selection process and criteria, guides Practice Managers on preparing PCNs and other actions needed to drive associate performance
Responsible for creating an engaged workforce at assigned sites
Actively educate and mentor Practice Managers and Lead CMA’s
Involved with the Practice Director on conducting competency assessments
Ensure training needs are being met. Developing materials in conjunction with Practice Director
Develops and monitors clinic budgets
Oversee procurement activities
Oversee equipment requests
Ensure processes exists for all needs and resources
Responsible for assigned sites executing the HTMG mission and vison every patient every time
Handles patient complaints and inquires that require escalation
Enforce company policies and procedures
Ensure compliance with OSHA, blood borne pathogens, HIPAA, Medicare regulations
Direct all billing and collecting procedures, to include appropriate coding and ensuring that staff are trained and educated in all government, national, and medical coding and billing regulations
Monitor delivery of patient services to include reviewing physician activity data and forecast and prepare for all changes needed or impacted by patient load, billing/collecting procedures, and regulations and policies
Complete various special projects, which may require reviewing and analyzing information, identifying problems, recommending solutions and writing reports
Manage space planning, renovation, and all allocation
Recruit, supervise, and direct all staff to ensure the clinic operates in an efficient manner and that the patients receive high quality customer service
Conduct performance reviews, provide for personal development of staff, and encourage retention
Establishes work schedules and assignments for staff based on workload and ensures adequate coverage
Maintain inventory of all medical and clerical supplies
Coordinates maintenance needs with the Facilities staff
Identifies and implements ways to improve service to patients
Identifies problems, and proposes and implements solutions
Works closely with other practice managers and members of leadership to ensure access to high quality, comprehensive care
Promote excellent customer service
Participation and adherence to operating budget
Trains and orients staff to current and new clinic procedures, and processes
Responsible for ensuring accurate and timely entries of pertinent medical information on all patients: telephone encounters, documents, escribes, ERX’s, reports and medical records from outside facilities, refills, no shows and cancellations
Ensures all patient forms are filled out and completed timely
Perform other duties as assigned
Qualification
Required
7 - 10 years of experience required in management of operations for a large medical group or other related health care organization
Bachelor's degree in business or health care related field required
Strong organizational, leadership and time management skills
Ability to manage multiple projects effectively
Demonstrated expertise in problem solving, priority setting, and analytical skills
Strong interpersonal skills and attention to detail
Must have a mature and professional demeanor as well as possess mastery in customer service
Must be able to communicate clearly and effectively
Ability to work effectively under stress and prioritize in a fast-paced environment
Knowledge of budgets and budget process including mathematical and accounting skills, ability to make sound financial decisions, and ability to use calculator
Knowledge of CPT and ICD-10 coding procedures and be familiar with Medicaid, Medicare, and commercial insurance billing procedures
Ability to take initiative using independent judgment and discretion
Knowledge of computer technology, including word-processing, spreadsheet, reports, and business correspondence
Knowledge of office management and administrative procedures, and the ability to supervise and review the work of others
Knowledge of medical terminology
Ability to interact with providers, professional, administrative and higher level management personnel
Familiarity with medical records administration, and knowledge of clinic and physician/patient protocols
Knowledge of EMR systems, data processing equipment, personal computers, and other standard business machines common to most offices
Reliable transportation for travel to clinic and administrative offices is necessary
Medical office/clinic environment; exposure to infectious diseases, bodily fluids, toxic substances, medicinal preparations, and other conditions common to a clinic environment
While performing the duties of this job, the employee is regularly required to talk and hear
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Must be able to perform the essential functions of the position
Must be able to meet the attendance requirements of the position and adhere to the HealthTexas Medical Group attendance policy
Must be able to assist the patients in the event of an emergency
Must not pose a direct threat to the health or safety of other individuals in the workplace
Requires manual dexterity, sitting, standing (no less than 2 hours at a time), stooping, reaching, kneeling, crouching, bending, walking, lifting up to 50 lbs
May assist in lifting patients
Preferred
Masters prepared preferably in HealthCare
Company
HealthTexas Primary Care Doctors
HealthTexas Medical Group was established by local physicians in 1994 who recognized the need for primary care doctors to play a more significant role in a patient's overall health and wellness.
Founded in 1994San Antonio, TX, US
201-500 employeesFunding
Current Stage
Growth StageRecent News
Company data provided by crunchbase