Apply on Employer Site

Clarest Health · 5 hours ago

Clinical Interviewer - Pharmacist

Phoenix, AZ

Full-time

Hybrid

Mid Level

$42.33/hr - $42.33/hr

Clarest Health is a software company providing solutions for health insurance companies, particularly in Medication Therapy Management. The Clinical Interviewer - Pharmacist will deliver individualized MTM services, conduct Comprehensive Medication Reviews, and collaborate with healthcare teams to optimize medication therapy for patients.

Health CareInformation TechnologySoftware

Responsibilities

Delivering MTM services including but not limited to: Comprehensive Medication Reviews and Adherence/Targeted Interventions, and Transitions of Care to assess medication appropriateness and optimize medication therapy

Performing accurate medication reconciliation/allergy review

Provide patient education/counseling on chronic disease states (diabetes, hypertension, dyslipidemia, COPD)

Assisting patients with medication costs using interventions such as formulary and therapeutic interchanges, pill splitting opportunities, and evaluating for unnecessary and/or duplicate medication therapies

Assessing prescribed medication therapy for unnecessary medications, therapy gaps, ineffective/harmful medications, inappropriate doses, adverse drug reactions, and adherence

Collaborate with the interdisciplinary care team, patients, and/or caregivers to identify and develop patient-specific disease state therapy goals

Determine appropriate interventions to resolve medication therapy problems, achieve goals of therapy and prevent new medication therapy problems

Finalizing comprehensive medication reviews completed by clinical staff members (LPNs, RNs, pharmacy student interns)

Overseeing call center operations and communicating with CSS staff members to ensure that standard operating procedures are met

Performing quality assurance reviews for clinical staff members, providing continuing medication education, and participation in clinical staff meetings

Efficiently and accurately documenting all services provided

Other duties may be assigned with company growth

The ability to adhere to Clarest’s Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer

Qualification

BS in PharmacyPharmDCurrent Pharmacy LicenseMTM servicesClinical therapeutic skillsComputer competencyTelephonic skillsProfessional demeanorSelf-management skillsPharmacy lawConflict resolution skills

Required

BS in Pharmacy or PharmD from an accredited school of pharmacy

Current license to practice Pharmacy in Arizona in good standing

Knowledge and understanding of the 5 Core Elements of MTM services – 1) Medication Therapy Review – Comprehensive and Targeted, 2) Personal Medication List (PML), 3) Medication-Related Action Plan (MAP), 4) Interventions, and 5) Documentation of Services

Strong clinical therapeutic skills and knowledge of appropriate medication dosing in geriatric and adult populations

Must be able to work independently and in a collaborative environment

Strong Telephonic/Listening/Conflict Resolution Skills – Must be able to speak clearly and communicate both verbally and in writing with senior citizens, patients, and staff. Must be empathetic and exhibit active listening techniques, and be able to resolve potential patient conflict utilizing an appropriate tone

Professional demeanor – Must be able to consistently maintain professional behavior while being dependable/reliable

Self-management Skills – Self-motivated, organized, detail oriented, and manages time and resources effectively

Knowledge of the Law/Strong Work Values – Must abide by state pharmacy law and CMS compliance measures, and ensure privacy and confidentiality as required by HIPAA and company guidelines. Must be able to follow all company and departmental processes and procedures

Computer Competency – Must be able to efficiently multi-task between several different computer applications