Rare CaratG-Era · 19 hours ago
Vice President of Customer Experience
Wilton Center, CT
Full-time
Hybrid
Director/ExecutiveRare CaratG-Era is seeking a Vice President of Customer Experience to lead their customer satisfaction strategies. The role involves driving initiatives that align with organizational goals and managing a diverse team to enhance customer service and experience.
Luxury Goods & Jewelry
Qualification
Required
Strong experience in Customer Experience, Customer Service, and Customer Satisfaction strategies
Solid background in Analytical Skills, with the ability to interpret data and generate actionable insights
Proficiency in Strategic Planning to drive initiatives that align with organizational goals
Proven leadership skills with experience in managing and inspiring a diverse team
Excellent communication and interpersonal skills
Ability to work adaptively in a hybrid environment
Bachelor's degree in Business, Marketing, or a related field
Preferred
Previous experience in a customer-focused leadership role is preferred
advanced degree is a plus
Company
Rare CaratG-Era
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase