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ENT Specialty Partners · 6 hours ago

Allergy Assistant

Irving, TX

Full-time

Hybrid

New Grad, Entry Level

ENT Specialty Partners is a healthcare provider specializing in allergy services, and they are seeking an Allergy Assistant to support the Allergy Department. The role involves managing patient needs, scheduling appointments, and verifying insurance for allergy patients.

Health CareMedical

Responsibilities

Allergy Testing insurance verification

Answer incoming allergy patient calls

Make collection calls to the allergy patients that are on the mixing schedule and have not paid and those patients who have a high balance that are currently on treatment

Verify that reminder calls for allergy test patients have been made and place those calls if they have not

Schedule annual allergy follow-up appointments with the patient's provider that have not already been scheduled

Scheduling allergy test referrals

SLIT refill reminder calls

Call allergy patients that have canceled appointments and have not rescheduled

Documents telephone calls accurately in medical records

Maintains patient confidentiality according to HIPAA rules

Attends required training programs

Maintains good relationships with allergy clinic staff, assists with requests and any questions that may come up

Performs other duties as required or requested by management

Performs all tasks and projects assigned by the Director

Develop a daily workflow for downtime and clinical hours