Enmarket Arena · 1 day ago
Guest Services Staff | Part-Time | Addition Financial Arena
Addition Financial Arena (Formerly CFE Arena)
Full-time, Part-time
Onsite
New Grad, Entry Level
$14/hr - $14/hrEnmarket Arena is a leader in venue management and hospitality services for live events. They are seeking Guest Services Staff who will serve as the primary contact for guests, ensuring a safe and enjoyable environment while providing exceptional customer service during various events.
EventsMedia and EntertainmentMusic
Responsibilities
Be familiar with ticketing, seating locations, procedures and building policies
Able to handle large groups of guests
Maintain control of your assigned sections or area
Anticipate and correct any trouble situations in your area
Know general building information and locations of various amenities
Ensure areas are safe for patrons and staff
Monitor alcohol consumption and related issues
Provide exceptional customer service to all patrons
Occasionally assist with breakdown after events
Perform other duties as assigned
Qualification
Required
Must be 18 years or older
Must have reliable transportation
Must be available for at least ½ of all events occurring within each month, year round
Experience in customer service
Ability to manage high stress situations and remain flexible
Able to be on feet for long periods of time
Able to work a variety of events including children's shows, theatre performances, and loud concerts
Must have a pleasant and outgoing personality
Must be friendly, courteous and polite with a positive attitude
Must be able to adhere to all company policies and procedures
Must be able to pass a criminal background check
Preferred
Previous experience as an usher or ticket taker are a plus
High School Diploma (or GED) preferred
Bilingual skills are a plus
First aid or CPR trained
Ability to work holidays (ie. Thanksgiving, Christmas, Hanukkah, New Years, Easter, etc.)
Benefits
401(k) savings plan and 401(k) matching.
Company
Enmarket Arena
Enmarket Arena is a media and entertainment company that offers tenants music, events, and sports services.
Founded in 2021
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase