JETSET Pilates® · 12 hours ago
Studio Lead - NoHo
NoHo, New York, NY
Part-time
Onsite
Mid LevelJETSET Pilates is a dynamic fitness studio that focuses on providing exceptional service to clients. The Studio Lead is responsible for assisting clients and instructors, maintaining a welcoming environment, and ensuring high standards of service while managing various administrative tasks.
FitnessWellness
Responsibilities
Assist in delivering the ultimate boutique fitness experience to every client, every time
Provide the highest level of customer service to all clients and visitors upon arrival
Greet and check-in clients professionally upon arrival and thank them as they leave
Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately
Sell memberships and class packages in-person, online, and over the phone
Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE)
Maintain a clean and tidy studio
Process retail sales and restock inventory as needed
Qualification
Required
Dynamic team member that helps clients and assists instructors
Provides exceptional service to clients while assisting staff
Builds rapport with all clients and staff to create and maintain a welcoming environment
Answers phones, fields questions, responds to emails, and processes sales
Performs retail transactions accurately
Maintains a clean and organized front desk and lobby area
Assists Instructors in opening & closing duties
Stays up-to-date on all policies and pricing options
Works morning, evening, and weekend shifts as necessary
Company
JETSET Pilates®
JETSET Pilates delivers a streamlined, effective way to strengthen your body, elevate your mindset, and connect with a strong community.
Founded in 2010
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
Purchase Capita
2025-02-12Series Unknown
Leadership Team
Tamara Galinsky
Brand President and Founder
Recent News
2026-01-07
Company data provided by crunchbase