Chime · 15 hours ago
Program Manager, Learning Governance & Maintenance
United States
Full-time
Remote
Mid Level
$104K/yr - $144K/yr
4+ years expChime is a financial technology company focused on empowering members to achieve financial progress. They are seeking a Learning Curriculum Maintenance Lead to design and operationalize a governance framework for training content, ensuring it remains current and compliant while scaling their learning operations.
BankingFinancial ServicesFinTech
Responsibilities
Build and implement a sustainable framework for maintaining and governing Chime’s training content
Establish and scale standards for content versioning, course metadata, and documentation to ensure materials remain current, compliant, and audit-ready
Establish and oversee centralized systems or tools that manage the training library, source materials, and ownership visibility
Design audit and quality assurance practices that uphold Chime’s compliance requirements and reinforce learning governance standards
Partner with instructional designers and cross-functional teams to ensure maintenance and governance practices are built into how content is created, managed, and updated
Define roles, responsibilities, and decision points for initiating, reviewing, and approving updates
Ensure subject matter experts and stakeholders are engaged at the right stages of content validation and review
Establish expectations and oversight for contractor work to ensure updates align with governance standards and maintain content integrity
Drive adoption and capability-building across instructional designers and stakeholders by equipping them to operate within the governance framework effectively
Create visibility into content health through metrics and reporting that monitor update cadence, audit outcomes, and compliance readiness, using these insights to improve content accuracy and accelerate deployment timelines
Maintain audit readiness and mitigate risks associated with outdated or incomplete training materials
Identify and implement opportunities to streamline, automate, and scale maintenance processes as Chime’s training ecosystem grows
Continuously refine governance frameworks to align with new tools, workflows, and organizational priorities
Qualification
Required
Bachelor's degree required
4+ years of experience in Learning & Development or Training Delivery, ideally in a BPO or large-scale support environment
Strong analytical skills with experience creating and reporting on training quality metrics and performance data
Proven experience designing and implementing governance or quality assurance frameworks for training delivery
Strong understanding of adult learning principles and facilitation best practices
Exceptional project management and stakeholder engagement skills
Experience with Learning Management Systems (LMS) and reporting tools
Ability to balance strategic thinking with hands-on execution in a fast-paced environment
Strong collaboration skills and willingness to Team Up
Benefits
401k match
Great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
Company
Chime
Chime is a financial technology company that offers mobile banking services.
1001-5000 employees
H1B Sponsorship
Chime has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2.77BKey Investors
Sequoia Capital Global EquitiesDST GlobalMenlo Ventures
2025-06-12IPO
2025-03-01Debt Financing· $475M
2023-07-28Secondary Market
Leadership Team
Chris Britt
Founder and CEO
Ryan King
Co-Founder
Recent News
Venture Capital Journal
2026-01-14
VC News Daily
2026-01-14
2026-01-14
Company data provided by crunchbase