Donegal Insurance Group · 3 days ago
Business Relationship Manager - Internal
Donegal Insurance Group is seeking an Internal Business Relationship Manager to manage business relationships within a specific geographic territory. This role focuses on policy retention, profitability, and customer satisfaction while serving as a trusted advisor to agencies.
BankingFinancial ServicesInsurance
Responsibilities
Manage the internally generated corporate information flow from Donegal to the agent
Control and manage the internal workflow communications identifying potential agency issues and concerns
Working with the agent and their staff, review the agency action and growth plans on an annual basis. Work as a trusted advisor to focus agencies on the advantages of placing business with Donegal
Through the agency review process and one off small agent meetings, manage the growth, profit, and rehabilitation of agents when necessary
Provide a reliable touch point for the agent to express concerns and present problems. Resolve and/or escalate issues in a timely and sensitive fashion where required
Administrate the Co-op advertising program looking to provide service and support where needed
Utilizing the agency review process, once identified, manage the agency termination process
Participate in state conventions and trade association seminars
Willingness to travel as needed or directed by supervisor
Qualification
Required
Bachelor degree or equivalent experience in marketing, business administration or related field
1 to 3 years of property and casualty insurance marketing experience
Knowledge of the independent agency system, comfortable working with larger commercial agencies, and familiar with territory agents
Strong commercial experience preferred
Ability to work independently and highly motivated
Preferred
Strong commercial experience preferred
Continuing education and insurance designations highly preferred
Benefits
Medical, Dental, and Vision Coverage: Available to you and your dependents. Coverage begins the first of the month after start date.
401(k) with the first 3% matched at 100%: the next 6% is matched at 50%
Paid Time Off: Paid vacation, sick days, paid holidays, & bereavement days
Career Development: Including college partnership discounts and industry designation(s) reimbursements
Company-paid basic life insurance
Short & long-term disability insurance
Employee stock purchase plan
Employee assistance program (EAP)
Company
Donegal Insurance Group
The Donegal Insurance Group consists of Donegal Mutual Insurance Company, Atlantic States Insurance Company,
H1B Sponsorship
Donegal Insurance Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (3)
2022 (2)
2021 (9)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown2001-04-20IPO
Leadership Team
Recent News
2025-10-31
2025-10-06
2025-07-24
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