Premera Blue Cross ยท 4 hours ago
Patient Care Coordinator Float (Pay Differential)
Spokane WA
Full-time
Onsite
Entry Level
$42K/yr - $62K/yr
1+ years expPremera Blue Cross is dedicated to providing personalized and holistic healthcare. They are seeking a Float Patient Care Coordinator to manage patient interactions, appointments, and administrative support across multiple clinics in Spokane and Spokane Valley, WA.
Cyber SecurityHealth CareInformation TechnologyInsurance
Responsibilities
Provide coverage for sick and vacation time across our clinics in Spokane and Spokane Valley, Washington
Manage patient appointments, coordinate with clinicians, and schedule follow-ups
Serve as the first point of contact for patients, answering phones, emails, and managing patient inquiries
Ensure accurate patient records, confirming details such as insurance, treatment plans, and next steps
Assist patients in navigating the healthcare system, including following treatment plans, referral instructions, and scheduling follow-up procedures
Advocate for patient needs and concerns to medical staff and administration
Educate patients on available services and resources
Work closely with the billing department to ensure proper insurance verification and claims submission
Provide patients with cost estimates and answer questions about insurance coverage
Assist in resolving any insurance-related issues
Maintain accurate and up-to-date patient files, ensuring compliance with HIPAA regulations
Provide administrative support to healthcare clinicians and clinical support staff, including document preparation and correspondence
Assist in collecting and analyzing patient feedback to improve clinic operations
Qualification
Required
High school diploma or equivalent
Ability to reliably travel between our clinics in Spokane and Spokane Valley to cover shifts as needed
One year of experience in a healthcare or patient service role or equivalent experience
Basic understanding of medical terminology and insurance verification
Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems
Strong customer service skills
Familiarity with HIPAA regulations and medical insurance processes
Working knowledge of medical terminology and healthcare operations; HIPAA regulations and privacy requirements; insurance and billing procedures
Proficient in managing patient schedules and multitasking across platforms
Excellent critical thinking, flexibility, problem solving and communication skills (verbal and written)
Preferred
Associate degree or certification in healthcare administration, medical billing, or related field
Three years of experience in a healthcare setting, specifically in a coordinator or administrative role
Experience using advanced EMR systems, scheduling software, and patient communication platforms
Benefits
Paid Time Off & Paid Holidays
Medical/Vision/Dental Insurance
Personal Funding Accounts (HSA, FSA, DCA)
401K
Basic Life Insurance
Disability-Short Term and Long-Term
Supplemental Life and ADD&D
Tuition Reimbursement for qualifying programs
Employee Assistance
Company
Premera Blue Cross
Premera is a leading health plan in the Pacific Northwest, providing comprehensive health benefits and tailored services.
1001-5000 employees
H1B Sponsorship
Premera Blue Cross has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (29)
2023 (13)
2022 (25)
2021 (15)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Jeffrey Roe
President and Chief Executive Officer
Talha Ashraf
EVP and CFO
Recent News
2025-12-04
TechTarget
2025-10-31
Company data provided by crunchbase